Anyone have ideas on this...
When performing a numeric page to American Messaging pagers, if the phone is not properly hung up the call sits indefinitely until the phone is used again. We have had several occasions last few months of 1200+ minute calls due this. Discussed with American Messaging with no resolve, they stat they have no way to end the call on their side. I have duplicated the issue.
Outside of user education, wondering if there is anyway in the system to put call timers for force disconnect or something of the sort on a set of specific dial numbers? Open to all ideas?
Thanks in advance,
Jason