This is an odd one. We recently upgraded 3300's/vMCD's to 8.0 SP2 and now when someone puts an external call on hold, there is no ringback to the external caller to let them know hold time has expired. The customer wants the outside caller to hear Ring Back when the hold timer expires. I would think that this was an 8.0 SP2 issue, but I've had another person tell me that they have seen this before in previous versions and never found a fix. I have a ticket going with Mitel, but the process is rather slow because it is being handled in India.
Has anyone seen this and/or found a fix for it?