Author Topic: Micollab client with teleconference functionality  (Read 1063 times)

Offline pacifichydro

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Micollab client with teleconference functionality
« on: May 10, 2017, 08:54:39 PM »
Hi all

We have our micollab client (UC Ednpoint license) work at the moment

We have made the custom button with Transfer/Conference facility but the transfer functionality is worked but not the conference

I just wonder if anyone can make the teleconference work in using Micollab client?


Offline eugenej

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Re: Micollab client with teleconference functionality
« Reply #1 on: May 12, 2017, 07:50:55 AM »
one of the later release of MiCollab, I think 7.3 brought in support for conferencing.
YOu need to configure the conf code on the Micollab server under the ICP (assuming you have a MiVB/MCD system)

Offline ZuluAlpha

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Re: Micollab client with teleconference functionality
« Reply #2 on: May 12, 2017, 08:08:33 AM »
When you transfer a call via transfer/conference that's a different functionality than having users call a number and enter a passcode for a teleconference.

For instance, when you initiate transfer/conference and the third party answers you're now in a 3 person conference.

Initiating a conference with MiCollab would require what eugenej is saying.

Offline eugenej

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Re: Micollab client with teleconference functionality
« Reply #3 on: May 12, 2017, 08:25:53 AM »
......users call a number and enter a passcode for a teleconference.

Over here we call it a meet-me conference  ;)


Offline pacifichydro

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Re: Micollab client with teleconference functionality
« Reply #4 on: May 16, 2017, 06:07:12 PM »
thanks guys for  your help

unfortunately we only run the micollab client server not a full micollab server so I believe the option for teleconference for micollab client is not available

We configure the transfer button (multi call) so when on call user can click onto this button

but when they click onto the Consult button then it does not work

the transfer button is work



 

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