Author Topic: UCA contact SYNC  (Read 3046 times)

Offline glennmitel

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UCA contact SYNC
« on: September 06, 2010, 06:46:20 AM »
Hello

i have got 100 users running UCA softphones how can i get UCA to SYNC the contact in a users outlook address book when a new contact is added

running the sync for each user is going to be a nightmare


cheers in advance




Offline Mattmayn

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Re: UCA contact SYNC
« Reply #1 on: September 07, 2010, 07:18:23 AM »
Is this not something you could train the end user to do? If they can add a contact in Outlook I would assume they would be able to select "Import Contacts" and hit ok. I tried to get my UCA to sync without doing this and could not find a way.

Online v2win

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Re: UCA contact SYNC
« Reply #2 on: September 07, 2010, 09:58:36 AM »
I wish this was done on the back end.

Are you having any problems with your soft phones? Are they all internal or are you running them as teleworkers?


 

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