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Author Topic: Factory defaut RFP L35IP  (Read 346 times)

Offline calamarz

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Factory defaut RFP L35IP
« on: February 06, 2017, 07:18:59 AM »
Hello,

I have recovered three terminals RFP L35IP (don't have administrator password) I can not reinitialize them via the classic procedure (usb key with file factoryreset) indeed my OMM asks me to provide a cookie for the three terminals do you have an idea of ​​the procedure?

Thank you


Offline acejavelin

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Re: Factory defaut RFP L35IP
« Reply #1 on: February 06, 2017, 08:08:14 PM »
Hello,

I have recovered three terminals RFP L35IP (don't have administrator password) I can not reinitialize them via the classic procedure (usb key with file factoryreset) indeed my OMM asks me to provide a cookie for the three terminals do you have an idea of ​​the procedure?

Thank you
From http://miteldocs.com/cps/rde/aareddownload?file_id=6023-18113-_P06_XML&dsproject=aastra&mtype=pdf

3.48 RFP RESET TO FACTORY SETTINGS

An RFP can be reset to factory settings using a USB flash drive with a file on it named “factoryReset”.
When the USB flash drive is plugged into the RFP, the RFP is reset to factory settings automatically.

The file is automatically removed from the USB flash drive during this process.


So just create an empty file with no extension and place it on the flash drive.

Offline calamarz

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Re: Factory defaut RFP L35IP
« Reply #2 on: February 07, 2017, 05:47:55 AM »
Yes i know this howto it work for RFP with omm version >= 6.0 but i think this tree RFP used old OMM version.

Offline bojo387

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Re: Factory defaut RFP L35IP
« Reply #3 on: February 23, 2017, 01:36:20 AM »
Yes i know this howto it work for RFP with omm version >= 6.0 but i think this tree RFP used old OMM version.

You need to give the cookie to Mitel Technical Support so they can generate the "Key" to  factory reset the RFP.

BR/Bojo

Offline calamarz

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Re: Factory defaut RFP L35IP
« Reply #4 on: May 12, 2017, 11:37:40 AM »
I contacted the support but in France it is necessary to go through a reseller and as I bought the terminals on occasion I can not have the keys for my three RFP L35IP, in short I do not see how to do!

 

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