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Author Topic: Guest Room Phones Blink, Will not ring  (Read 276 times)

Offline mattcrocker

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Guest Room Phones Blink, Will not ring
« on: December 16, 2016, 10:26:01 AM »
New to Mitel but almost all of my hotel clients have them, this just started happening,  when the front desk calls a room, the phones blink. They do not ring. Replaced the Superconsole 1000 and no alarms on the system.  Where should I look??


Online ralph

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Re: Guest Room Phones Blink, Will not ring
« Reply #1 on: December 16, 2016, 04:58:34 PM »
what kind of system?
What kind of phones?

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Offline acejavelin

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Re: Guest Room Phones Blink, Will not ring
« Reply #2 on: December 16, 2016, 08:39:15 PM »
First off, unless this is an old floppy disk based system, reboot... then narrow it down. Is it all rooms or just a block of 12/16/24 (depending on system size)... if all rooms, your power supply for that cabinet is likely faulty, if it's a block of rooms, I would bet they can be isolated to a single station card.

The 200 isn't very complicated, and unless your region changed somehow (not sure that would even do it) it isn't a software issue, it's hardware, but without more information that is about all I can tell you.


 

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