2 Nodes not connecting

[magnus]

I have a client with a 6 node system running 5.1.0.20

Yesterday it seems that node 3 and node 4 stopped talking. So they cannot call the other by extension number.

I have reset both systems and am getting an error in system print on Node 4
-04:224- 09:46 10-05 M5122 WRN HW CP Nodes Did Not Respond To Broadcast Message From 'PP022' : Nodes 3 5 6
-04:225- 09:46 10-05 M2038 INF HW CP Failed Session Startup With Node 5
-04:226- 09:46 10-05 M2038 INF HW CP Failed Session Startup With Node 6

The client did not say there was any issues with the other nodes, but may simply not be reporting

Any thoughts?

[Tech Electronics]

Magnus,

It seems as though Node 4 doesn't have a clear path to Nodes: 3, 5, and 6, but it does take time sometimes to get those talking. You can do a reset of both sides and see if that fixes the issue.

Thanks,

TE