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Author Topic: Mitel Engineer needed - FT/Perm - Seattle, WA  (Read 3892 times)

Offline janiesmiles1

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Mitel Engineer needed - FT/Perm - Seattle, WA
« on: June 20, 2016, 02:38:33 PM »
   
Prime team Partners is seeking a Telecom Voice Engineer with Mitel experience to design, implement and service manage our clients VoIP solutions. This individual must be a highly effective communicator (both verbal and written) and possess excellent analysis, customer management, and vendor relations skills. send resume to jane@primeteampartners.com

Telecom Voice Engineer Essential Functions and Job Duties:

  • Telephony support relating to technical issues involving all telecommunications systems: VoIP, voicemail, analog, and vendor specific hardware and software
    VoIP and traditional telecommunications systems design and implementation at client locations
    Design, implementation, and maintenance of IP telephony servers, switches, routers, and gateways
    Work with telecommunications carriers for ordering, installation, and troubleshooting of voice and data circuits
    Resolve system alerts and notifications from the remote monitoring and management system through service tickets
    Implement and support disaster recovery solutions as it relates to hosted voice applications
    System documentation to include system reviews and recommendations
    Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Telecom Voice Engineer Requirements

  • In depth knowledge and expertise in VoIP protocols
    Working knowledge of access network issues that impact VoIP performance as well as their measurement and analysis
    Understanding of networks including cable modems, DSL, and wireless
    Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
    Diagnosis skills of technical issues
    Ability to multi-task and adapt to changes quickly
    Technical awareness: ability to match resources to technical issues appropriately
    Service awareness of all organizationís key IT services for which support is being provided
    Understanding of support tools, techniques, and how technology is used to provide IT services
    Typing skills to ensure quick and accurate entry of service request details
    Self-motivated with the ability to work in a fast moving environment
    Mitel certification highly desirable

Send inquiries and resume to jane@primeteampartners.com

Prime Team Partners is an equal opportunity employer. Prime Team Partners does not discriminate on the basis of race, color, religion, national origin, pregnancy status, gender, age, marital status, disability, medical condition, sexual orientation, or any other characteristics protected by applicable state or federal civil rights laws.


Offline ralph

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Re: Mitel Engineer needed - FT/Perm - Seattle, WA
« Reply #1 on: June 20, 2016, 02:57:17 PM »
I've posted this job on Twitter.  (BTW: follow us on twitter @mitelforums)

Ralph
« Last Edit: June 20, 2016, 09:44:39 PM by ralph »

 

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