Display caller ID on Call forwarding - Follow me

[fmercier]

Good morning, I was wondering if there is a way to display the caller ID (int and ext) when using Follow me. Using Mitel 3300 MCD 5.0 SP2 PR2.

For example, I want to have extension 1XXX ring on device 2XXX, so I use the Follow Me Third Party feature access code to have 1XXX ring on 2XXX. However, if I call 1XXX, the display reads FROM 1XXX, FORWARD if I call this extension.

I tried modifying the COS display and forward settings, on both the forwarding and forwarded devices, to no avail. I managed to display the caller ID on a regular call forward, but not while using Follow Me.

Have you ever had this issue before? If you have any ideas, please share

Thank you

[wiseguy]

This option was introduced at software version 6.0. For Single Line sets to show the original caller ID instead of the Forwarded party ID.