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Author Topic: Automatic Call Record  (Read 1523 times)

Offline Rasritz

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Automatic Call Record
« on: August 16, 2015, 07:13:22 PM »
Hello,

We have two users who are required to record all outgoing calls.  Does anyone know of a way to have the calls record automatically as opposed to pressing the call record button every phone call?

Regards,


Rasritz
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Offline Tech Electronics

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Re: Automatic Call Record
« Reply #1 on: August 17, 2015, 07:29:02 AM »
Rasritz,

That is not something you can do on the base 5000 system. The best solution is get a call recording solution installed like the Oaisys Tracer or Talkument. I think there is also a way if you have Intelligent Call Router that comes with CSM.

Thanks,

TE
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Offline Rasritz

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Re: Automatic Call Record
« Reply #2 on: August 17, 2015, 07:34:21 AM »
Thank you TE ;)  I appreciate your responses on this forum
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