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Author Topic: Directory Synchronization Log - OPS man  (Read 3452 times)

saschris

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Directory Synchronization Log - OPS man
« on: September 30, 2009, 04:49:12 AM »
hopefully a simple question:
I am having problems with the telephone directory synchronization in OPs manager (version 8.0.2.8), it keeps coming back with "directory synchronisation failed, see log for details."
I cant find the log anywhere in OPS manger, does anyone know where i can find it?

I believe that some entries have not copied to all of our switches correctly, but without seeing the log its going to be a very long job going through the td on 4 switches...


aumijo1

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Re: Directory Synchronization Log - OPS man
« Reply #1 on: September 30, 2009, 07:25:38 AM »
All OPS logs are the application event viewer logs.
Not always easy to read though

Offline Mitel100

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Re: Directory Synchronization Log - OPS man
« Reply #2 on: September 30, 2009, 11:08:34 AM »
On the Opsman go to Configuration / Directory Management / Telephone Directory Utilities

This will show you what outstanding changes you have in each system from your sync and why they have failed.

Offline Mattmayn

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Re: Directory Synchronization Log - OPS man
« Reply #3 on: October 01, 2009, 03:12:09 PM »
you will need to select the failed entry and look at the "additional info" to find out why. Should be a simple issue, prime name yes in controller and no in OPS (or the other way around) is common.


 

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