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Author Topic: MCD Trunk Extensions  (Read 2000 times)

Offline 619Tech

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MCD Trunk Extensions
« on: January 27, 2014, 01:03:22 PM »
MCD 6.0 SP2

Scenario - I am migrating a customer from Multi-Node Axxess ATM’s into clustered MCD’s. I am using call recording via Tracer PRI/T1 taps. Currently they have a 5-digit numbering scheme for trunks, which I would love to be able to keep, to reduce programming changes for recording/reporting on cut-over weekend.

Question – Is there a way to allow the use of 5-digit trunk extensions in MCD? It currently only allows 4-digit.
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Online ralph

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Re: MCD Trunk Extensions
« Reply #1 on: January 27, 2014, 01:16:46 PM »
No.  Max is 4 digits.

Ralph
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Offline bluewhite4

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Re: MCD Trunk Extensions
« Reply #2 on: January 27, 2014, 01:34:39 PM »
619Tech, you stated that your doing call recording via Tracer PRI/T1 taps. By Tracer, do you mean Oaisys Tracer? If so, you'll have to reprogram it anyway to match the SMDR of the MCD, which will insert a T in front of the trunk number.
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Offline 619Tech

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Re: MCD Trunk Extensions
« Reply #3 on: January 27, 2014, 07:42:46 PM »
Thank you both, for the clarification & input.
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