« previous next »
Pages: [1]   Go Down

Author Topic: Silent Monitoring  (Read 3197 times)

Offline evan631

  • Sr. Member
  • ****
  • Posts: 228
  • Karma: +1/-0
    • View Profile
Silent Monitoring
« on: June 10, 2009, 01:52:54 PM »
We are using mitel 3300's along with 5330 IP phone.  I have configured Silent Monitoring for serveral of our managers.  I was wondering if there is a way while silent monitoring if they can talk to the employee, but not have the customer hear.

I don't think there is a way to do this , but thought i would check with you guys.

-Evan
Logged

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5741
  • Country: us
  • Karma: +468/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Silent Monitoring
« Reply #1 on: June 10, 2009, 02:23:46 PM »
No way to do this.   
Need to use an instant messanger of some type.

Ralph
« Last Edit: April 23, 2014, 04:36:25 PM by ralph »
Logged

Offline evan631

  • Sr. Member
  • ****
  • Posts: 228
  • Karma: +1/-0
    • View Profile
Re: Silent Monitoring
« Reply #2 on: June 10, 2009, 02:25:32 PM »
Thanks Ralph
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10