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Author Topic: Call history for non-prime line  (Read 2692 times)

Offline ccitechpatrick

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Call history for non-prime line
« on: April 25, 2013, 12:32:39 PM »
Can I do this? Phone is actually ext 6161 but there are multicall keys on it for 6560. Is it possible to see the call history somewhere?
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Offline LoopyLou

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Re: Call history for non-prime line
« Reply #1 on: April 26, 2013, 08:18:12 AM »
Do not believe so, only the primary.
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Offline lowradiation

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Re: Call history for non-prime line
« Reply #2 on: April 26, 2013, 05:05:39 PM »
Need UCA to record call history for non-prime lines
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Offline mgodinez

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Re: Call history for non-prime line
« Reply #3 on: April 30, 2013, 11:46:17 AM »
perhaps run -> logs read smdr all match <extensioninquestion> from the maintenance command line.

we have an avst voicemail system that also logs calls to associated mailboxes.  assuming the extension in question has a mailbox.  in this case, you may want to query your voicemail server for further logs.

mike g.
seattle, wa
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