Author Topic: [grandstream ata with mitel] call forwarding  (Read 6784 times)

Offline RogerM

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[grandstream ata with mitel] call forwarding
« on: August 09, 2012, 08:33:55 AM »
Good day,

First off all sorry for my bad english but i will try to explain it as good as possible.

I have a question about the call transering with a DECT phone in combination with a HT702 ata.
We are using an mitel controller. And on some places they need a analag phone. This is why we have an HT702 to test if this will work.

At this moment we can make phone calls and also transfer an call with the R function on the phone. But when the other side picks it up and hang up again, we are unable to get the other line back...

So here is an example

I am person A, with the dect telephone that is connected with the HT702.
Person B is calling and ask if i can transfer to person C.
I press on the R (hook flash) and call person C. Person C is telling me the answer and is saying that he don't have time. And hangs up. Now i need to transfer back to person B. And this is not working. I cannot go back to person B.

Can anyone help me with this?

The settings for hook flash are:
Hook Flash Timing:      In 40-2000 milliseconds range, minimum: 40        maximum:  500
On Hook Timing:      (In 40-2000 milliseconds range, default is 400)

Here are some pics drom our settings from the FXS (the line 1):









our config is:

Code: [Select]
P855=0
P694=97
P730=0
P570=20
P856=200
P695=0
P731=1
P857=200
P571=20
P732=60
P4630=0
P697=1
P572=1
P4631=0
P698=1
P4632=0
P610=1
P574=0
P611=0
P4634=180
P612=60
P737=2
P613=8060
P291=0
P4510=60
P739=5012
P614=0
P4350=0
P578=0
P292=4
P615=0
P579=101
P170=0
P171=0
P4355=0
P172=0
P173=0
P174=0
P4518=7547
P91=0
P175=0
P4359=0
P212=1
P176=0
P92=0
P177=0
P93=0
P178=0
P94=0
P179=0
P95=0
P96=97
P97=0
P98=100
P99=0
P10=168
P860=100
P11=0
P861=100
P12=160
P862=100
P13=255
P863=0
P14=255
P864=0
P15=0
P740=5062
P865=0
P16=0
P901=80
P580=0
P17=0
P867=0
P18=0
P582=0
P868=0
P4640=50
P743=0
P19=0
P869=0
P5001=1
P584=0
P5002=100
P620=1
P460=0
P5003=199
P621=0
P622=0
P4520=5
P4360=0
P624=100
P749=0
P589=1
P4361=0
P4362=0
P4648=0
P501=1
P627=90
P4649=0
P502=0
P4363=0
P180=0
P628=0
P4400=0
P342=0
P4364=0
P181=0
P629=0
P4365=0
P504=97
P4366=0
P469=0
P4402=0
P183=0
P505=0
P4367=0
P4404=0
P185=60
P4368=0
P186=0
P4369=0
P509=0
P3=76978
P189=0
P4000=f1=350@-13,f2=440@-13,c=0/0;
P228=0
P103=0
P4001=f1=440@-19,f2=480@-19,c=2000/4000;
P229=0
P20=0
P8=0
P870=0
P4002=f1=480@-24,f2=620@-24,c=500/500;
P21=0
P9=192
P4003=f1=480@-24,f2=620@-24,c=250/250;
P22=0
P872=0
P4004=f1=350@-11,f2=440@-11,c=100/100-100/100-100/100;
P23=0
P4005=f1=440@-13,c=300/300-300/10000;
P108=0
P24=0
P874=0
P109=1
P25=0
P750=0
P26=0
P751=1
P27=0
P591=0
P752=0
P28=0
P29=0
P593=0
P630=0
P631=1
P470=20
P632=0
P471=20
P757=0
P633=1
P758=8
P634=400
P4370=0
P759=4
P474=0
P635=0
P4657=99
P510=0
P4371=1
P511=300
P475=3
P4372=1
P512=1100
P4373=1
P190=1
P4374=1
P513=1
P191=1
P4411=100
P4375=0
P514=99
P192=firmware.grandstream.com
P4412=99
P515=100
P193=10080
P4413=104
P516=60
P194=0
P230=0
P4414=103
P517=0
P4378=1
P231=1
P518=102
P4416=1
P519=100
P4417=1
P198=100
P4418=1
P110=255.255.255.0
P4419=1
P111=192.168.2.1
P237=fm.grandstream.com/gs
P112=120
P4010=c=2000/4000;
P238=0
P4011=c=2000/4000;
P30=us.pool.ntp.org
P880=0
P4012=c=2000/4000;
P31=1
P4013=c=2000/4000;
P32=60
P882=0
P4014=c=2000/4000;
P4015=c=2000/4000;
P884=0
P4016=c=2000/4000;
P35=76978
P760=18
P4017=c=2000/4000;
P761=2
P4018=c=2000/4000;
P37=2
P762=98
P4820=0
P4019=c=2000/4000;
P38=46
P39=5004
P4660=0
P4821=0
P763=0
P764=100
P4822=0
P8203=1!2!<2>
P640=7060
P4823=0
P765=0
P641=400
P767=100
P4825=0
P8206=000b823ccd02
P643=0
P4826=0
P8207=1!1!<1!1!>
P4827=0
P8208=0,!1,!
P520=99
P4828=0
P646=0
P521=104
P522=103
P523=0
P4384=0
P648=0
P649=0
P489=1
P365=0
P4387=300
P401=1
P240=0
P4388=1100
P527=90
P528=0
P529=0
P243=0
P245=8
P246=MTZ+6MDT+5,M3.2.0,M11.1.0
P247=0
P4020=c=2000/4000;
P248=0
P40=5060
P124=102
P4021=c=2000/4000;
P249=0
P125=100
P4022=c=2000/4000;
P890=0
P126=99
P4023=c=2000/4000;
P892=0
P127=104
P4024=c=2000/4000;
P4790=0
P893=0
P128=103
P4025=c=2000/4000;
P129=0
P4791=0
P4026=c=2000/4000;
P4792=0
P4027=c=2000/4000;
P46=99
P4793=0
P896=1024
P4028=c=2000/4000;
P47=IP adress not shown
P4830=0
P4794=0
P897=3600
P4029=c=2000/4000;
P772=1
P4831=0
P4795=0
P898=300
P49=0
P4832=0
P4796=0
P774=0
P4833=0
P811=300
P8214=MhXL(mmmmmmmmmgS!,0Tmmm@#,/P_.$#0+B2A@Z1M>K8mmmmmmmmmmm"m5TXm
+m08mTRIJe@mHmm#!
m

P812=1100
P651=0
P652=8
P813=1
P3300=100
P492=4
P653=4
P814=99
P778=0
P4390=400
P4551=1812
P654=18
P815=100
P779=101
P530=0
P4552=1813
P3302=100
P816=60
P655=2
P817=0
P656=98
P531=1
P3304=2
P657=200
P818=102
P4393=0
P532=60
P533=1
P4555=1812
P819=100
P4394=0
P658=100
P4556=1813
P534=180
P535=0
P4558=2
P250=400
P251=40
P4559=3
P252=500
P539=7004
P253=0
P130=0
P132=1
P9997=nouse
P133=1
P9998=nouse
P4030=c=2000/4000;
P258=0
P9999=0
P4031=c=2000/4000;
P50=0
P135=0
P4032=c=2000/4000;
P51=188
P4033=c=2000/4000;
P52=0
P20501=0
P4034=c=2000/4000;
P20502=0
P138=20
P4035=c=2000/4000;
P20503=0
P139=20
P4036=c=2000/4000;
P20504=0
P4037=c=2000/4000;
P20505=0
P4038=c=2000/4000;
P57=0
P20506=0
P4039=c=2000/4000;
P58=8
P20507=0
P59=4
P20508=0
P820=99
P821=104
P660=18
P822=103
P661=2
P823=0
P662=98
P824=0
P4560=0
P663=0
P825=0
P664=0
P4561=0
P4562=0
P665=0
P540=50
P4563=0
P541=400
P702=0
P4564=0
P828=0
P4565=0
P543=0
P829=0
P704=97
P4566=0
P669=0
P705=0
P4567=0
P546=0
P4568=0
P260=180
P1387=0
P4569=0
P261=90
P262=0
P709=0
P263=0
P549=0
P264=0
P265=0
P266=0
P427=90
P4200={ x+ | *x+ }
P267=1
P428=0
P4201={ x+ | *x+ }
P429=0
P4040=c=2000/4000;
P143=0
P4202={ x+ | *x+ }
P60=18
P144=0
P4203={ x+ | *x+ }
P61=2
P145=0
P4043=0
P62=98
P4044=0
P63=0
P148=HT7XX
P64=TZO-1
P4045=0
P65=0
P4046=0
P791=0
P830=0
P831=1
P670=20
P832=1
P671=20
P833=400
P4570=0
P798=4
P834=400
P835=1
P710=0
P836=0
P550=0
P711=0
P4573=8004
P676=60
P551=1
P838=600
P4574=101
P552=0
P714=0
P4575=0
P430=0
P4577=0
P431=0
P4578=0
P432=0
P4579=0
P271=1
P557=0
P433=1
P272=0
P4330=20
P558=8
P434=180
P4331=20
P559=4
P435=0
P4332=20
P150=0
P151=0
P276=0
P4335=0
P277=0
P152=0
P4050=c=2000/4000;
P153=0
P4337=0
P4051=c=2000/4000;
P154=0
P4052=c=2000/4000;
P155=0
P4339=0
P4053=c=2000/4000;
P72=0
P156=0
P4054=c=2000/4000;
P157=0
P4055=c=2000/4000;
P74=0
P4056=c=2000/4000;
P4057=c=2000/4000;
P4058=c=2000/4000;
P4059=c=2000/4000;
P78=0
P79=101
P840=10
P843=4
P844=-20
P683=0
P845=-40
P846=70
P685=0
P560=100
P847=40
P4583=100
P561=100
P848=40
P4584=100
P562=100
P4585=100
P563=0
P689=1
P564=0
P601=1
P565=0
P440=50
P4588=4
P441=400
P567=100
P281=s1pphone
P4340=0
P443=0
P729=0
P4341=0
P569=0
P283=0
P4342=0
P4343=0
P4629=0
P446=0
P285=1
P608=0
P286=1
P4506=0
P609=0
P4507=300
P288=1
P4346=0
P449=0
P4347=200
P200=0
P81=0
P4349=0
P166=0
P167=0
P84=20
P168=0
P85=4
P205=0
P169=0
P206=2
P86=0
P87=0
P88=0
P208=0
P209=50
P850=100
P851=100
P691=0
P852=100
P853=0
P692=1
P854=0


Offline acejavelin

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Re: [grandstream ata with mitel] call forwarding
« Reply #1 on: August 10, 2012, 01:09:26 AM »
And you are pressing flash TWICE to get back to the caller, correct? That is standard on all single line devices, so I would assume it holds true for analog SIP devices as well

Offline RogerM

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Re: [grandstream ata with mitel] call forwarding
« Reply #2 on: August 10, 2012, 03:14:29 AM »
And you are pressing flash TWICE to get back to the caller, correct? That is standard on all single line devices, so I would assume it holds true for analog SIP devices as well

the problem is, i cannot go back the the original caller. that is the whole problem :(

Online ralph

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Re: [grandstream ata with mitel] call forwarding
« Reply #3 on: August 10, 2012, 06:00:05 AM »
It's been a long time but in the back of my mind I'm thinking that to get the original caller back you had to FLASH then dial the hold retrieve feature code.

Ralph

Offline lowradiation

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Re: [grandstream ata with mitel] call forwarding
« Reply #4 on: August 10, 2012, 10:31:12 PM »
The hook flash timing of the grandstream ata is 40 to 500 ms

What is the hook flash timing of the cordless phone?  I sometimes see these default to 600 ms, which your ata may see as a hangup.

Offline RogerM

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Re: [grandstream ata with mitel] call forwarding
« Reply #5 on: August 13, 2012, 05:24:44 AM »
It's been a long time but in the back of my mind I'm thinking that to get the original caller back you had to FLASH then dial the hold retrieve feature code.

Ralph

Ralph you are a winner!! thnx so much!

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Re: [grandstream ata with mitel] call forwarding
« Reply #6 on: August 13, 2012, 05:59:39 AM »
I'm glad it worked for you.
You could also try (experiment with) "brokers call" enabled in COS.   Be sure to create a new COS to try this with.

Ralph


 

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