Author Topic: busy lamp field groups on Mtiel 5550 console  (Read 6075 times)

Offline milenmar

  • Jr. Member
  • **
  • Posts: 33
  • Karma: +0/-0
    • View Profile
busy lamp field groups on Mtiel 5550 console
« on: March 12, 2012, 11:15:06 AM »
Hi.

our receptionists are trying to create their own busy lamp field lists from the console but not everyone is showing up there, in fact only a small percentage of users are shown there.

is this something that's turned on per device/extension - if so, how do I do it?

Thanks,
« Last Edit: March 12, 2012, 02:51:48 PM by ralph »


Offline v2win

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 628
  • Country: us
  • Karma: +11/-0
    • View Profile
Re: busy lamp field groups on console
« Reply #1 on: March 12, 2012, 01:26:07 PM »
The set has to be monitored as a DSS/BLF station somewhere in the system.

Usually I set up a phantom PKM on the switch room phone and put the appearances there as dss/bfl non ring.

Offline martyn

  • Hero Member
  • *****
  • Posts: 688
  • Country: au
  • Karma: +10/-0
    • View Profile
Re: busy lamp field groups on Mtiel 5550 console
« Reply #2 on: March 13, 2012, 06:02:51 AM »
Each extension needs to be listed in the remote busy lamp field, which is under users & devices -> group programming -> Remote Busy Lamps.

Once in there restart the console and you should be able to add them to the BLF's.


 

Sitemap 1 2 3 4 5 6 7 8 9 10