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Author Topic: Teleworker Password  (Read 5487 times)

Offline august

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Teleworker Password
« on: January 25, 2012, 07:58:08 PM »
Is there a way to reset the root (admin) password without re-installing the MSL?

The customer lost the password.

Thanks.


Offline ralph

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Re: Teleworker Password
« Reply #1 on: January 25, 2012, 08:33:40 PM »
I'm afraid that's going to be a re-install.
I hope I'm wrong.

Ralph

Offline v2win

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Teleworker Password
« Reply #2 on: January 26, 2012, 02:25:00 PM »
Try booting into interactive mode I think you can reset it there

Offline Mitel100

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Re: Teleworker Password
« Reply #3 on: January 26, 2012, 04:02:13 PM »
Yes it can be done. I have a doc I created, send me your email and I will send across.

Offline august

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Re: Teleworker Password
« Reply #4 on: February 20, 2012, 09:05:30 PM »
Thanks Mitel100,

It's working now!!

Offline zac2810

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Re: Teleworker Password
« Reply #5 on: March 02, 2012, 03:18:11 AM »
Hi

Do you still have this doc? are you able to send it to me as I am stuck on the same problem.

Thanks

Offline august

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Re: Teleworker Password
« Reply #6 on: March 02, 2012, 06:36:00 AM »
Send me your email, I will forward it to you.

Offline Kurt

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Re: Teleworker Password
« Reply #7 on: March 06, 2012, 12:11:19 PM »
Is the doc confidential or can you post it on here?

Offline ralph

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Re: Teleworker Password
« Reply #8 on: March 06, 2012, 12:15:20 PM »
Don't post passwords yet.
I may start allowing that but I haven't cleared it with Mitel yet.
I don't want to run afoul of things with them.

However...   since Mitel has now put password recovery procedures in the latest edocs of the 3300 it doesn't look like it would be a problem.
Just don't do it yet.

Ralph

Offline msoulier

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Re: Teleworker Password
« Reply #9 on: March 27, 2012, 08:36:22 PM »
The procedure should be nothing specific to MSL, a standard procedure for Linux should work fine.

Just make sure you keep the root and admin passwords in sync. They are expected to be by MSL itself.


 

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