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Offline MitelNewbie

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Mitel 3300 Basic shutdown procedures question....
« on: January 18, 2012, 11:54:30 AM »
Firstly, apologies for what is probably such an easy question! Please excuse the newb!

We have a MITEL 3300 ICP phone system (running software revision 7 I think?), and for multiple reasons we need to shut it down and disconnect it from the mains for a few minutes. Last time we had an engineer here, he mentioned that there is a proper shutdown command that basically disengages something (the hard drive?) so that there wont be any power surge issues when it is powered back on?

From what I can work out, the procedure is as follows: 

Log into the System Administration Tool
Select Maintenance and Diagnostics in the drop down list
Click Maintenance Commands then All
Type 'shutdown' in the Command: textbox

Is that it? Or have I missed out steps/got it totally wrong?

Do I need to wait a certain amount of time before disconnecting the power?

And what about restarting the phone system? Is it a case of plugging it all back in and powering it back up (and waiting for all the startup light sequences to go out? Critical, Major, Minor etc)

Am I right to assume that the database and all the data will still be on there fine, and it will boot up straight away and work as if nothing has happened?

Forgive me for such a simple question, but my username says it all!

Many thanks in advance for any advice given.
« Last Edit: January 18, 2012, 12:00:01 PM by ralph »


Offline ralph

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Re: Basic shutdown question....
« Reply #1 on: January 18, 2012, 11:59:12 AM »
Be sure to back it up first.

You have the proper procedures.   I'd wait 90 to 120 seconds before pulling the plug.  Turning it back on is simply to plug it back in.  Nothing more to do.

Ralph

Offline MitelNewbie

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Re: Basic shutdown question....
« Reply #2 on: January 18, 2012, 12:05:39 PM »
Be sure to back it up first.

You have the proper procedures.   I'd wait 90 to 120 seconds before pulling the plug.  Turning it back on is simply to plug it back in.  Nothing more to do.

Ralph

Thanks for the ultra fast response Ralph!

I shall definately perform a backup first. When powering back up, it's just a case of waiting the 15-20mins or so and all the phones and settings should be back up again? With no extra commands or procedures on my part?

Apologies again for the newbie question, just wanted to double check I had it all correct in my head before turning it off and on again!

Offline ralph

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Re: Mitel 3300 Basic shutdown procedures question....
« Reply #3 on: January 18, 2012, 01:07:04 PM »
You can plug into the serial port and watch it come up if you like:  9600 baud 8N1

But there isn't anything you need to do.   Depending on your config, things should start coming up sooner than that.

Ralph

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Re: Mitel 3300 Basic shutdown procedures question....
« Reply #4 on: February 02, 2012, 04:46:31 AM »
Sorry to bump an old thread, but just wanted to say a big thanks to Ralph!

The shutdown procedure went as planned, and after doing what we needed to do, it all came back up again without issues.

Thanks for your 'hand-holding' advice! It was most appreciated!  ;D


 

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