Author Topic: UCA not synching new Outlook contact  (Read 3059 times)

Offline ucx

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UCA not synching new Outlook contact
« on: November 13, 2011, 09:42:41 PM »
I've been tasked with getting UCA working in the office here and it's been going fairly well so far (touch wood).
One thing that has me stumped at the moment is Outlook Contact integration. The only way I have been able to get my Outlook contacts into UCA is by choosing 'Import Contacts' from the main menu. In the Configuration screen, under 'PIM Integration', I have my Address Book and my Contacts folder ticked and set to index every day at 9am. However, even if I click 'Index Now', newly created contacts don't appear in the UCA window.

How do I get new contacts to appear in UCA without having to import them all the time?


Offline boycey9

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Re: UCA not synching new Outlook contact
« Reply #1 on: November 17, 2011, 06:41:44 AM »
you dont, The contacts are indexed not imported, Importing is a manual process. Once indexed the contact will pop on incomming call, to dial it call from outlook.


 

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