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Author Topic: 3300 ESM Too many active sessions  (Read 6258 times)

Offline MitelUK2010

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3300 ESM Too many active sessions
« on: July 07, 2011, 03:24:06 PM »
Any way to bypass this when you know there are no active sessions?


Offline ralph

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Re: 3300 ESM Too many active sessions
« Reply #1 on: July 07, 2011, 03:29:46 PM »
You could try restarting the esm.

Login into the RTC.
enter ts WebServer
enter tr WebServer

This should now allow you to log in to the ESM.

Ralph
« Last Edit: April 22, 2014, 04:29:35 PM by ralph »

Offline MitelUK2010

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Re: 3300 ESM Too many active sessions
« Reply #2 on: July 07, 2011, 03:34:51 PM »
i take it no effect on call processing etc?

Much appreciated

Offline ralph

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Re: 3300 ESM Too many active sessions
« Reply #3 on: July 07, 2011, 04:11:46 PM »
No effect on cal processing - just the web server.

Ralph

Offline MitelUK2010

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Re: 3300 ESM Too many active sessions
« Reply #4 on: July 08, 2011, 02:59:40 AM »
This doesnt seem to resolve issue with too many active sessions. As soon as you restart the webserver it responds the same thing.

Thanks

Offline ralph

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Re: 3300 ESM Too many active sessions
« Reply #5 on: July 08, 2011, 06:12:12 AM »
Looks like you'll have to reboot.
You should still be able to telnet to it and then setup a reboot schedule.

Ralph
« Last Edit: April 22, 2014, 04:29:47 PM by ralph »

Offline Kurt

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Re: 3300 ESM Too many active sessions
« Reply #6 on: July 08, 2011, 09:05:54 AM »
I think you are allowed 5 active sessions. 

make sure your admins are using the LOGOUT button in the ESM when they are done and not just closing their browser.  Sessions start timing out after 30 minutes by default (You can change this in the 3300).

Offline ralph

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Re: 3300 ESM Too many active sessions
« Reply #7 on: July 08, 2011, 09:07:22 AM »
Kurt,
Where do you change the session time out?

Ralph


 

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