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Author Topic: Mitel Reconfig - Password Required  (Read 4718 times)

Offline scooyar

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Mitel Reconfig - Password Required
« on: June 07, 2011, 09:23:30 PM »
Hello there,

We recently purchase a mitel pbx system (sx200).  The company we bought it from is no longer in business.  When we went to set it up / config it we are unable to do so because we do not have the password to configure it.  Does any know of a work around for this?

thanks in advance for your help!
« Last Edit: August 10, 2011, 03:33:03 PM by ralph »


Offline ralph

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Re: Mtel Reconfig - Password Required
« Reply #1 on: June 07, 2011, 09:53:16 PM »
Are you talking about the login password or the options password?
Either/Or I think you'll have to locate a dealer.
Mitel will have to reset the login password and you'll you to re-license the options.

Ralph
« Last Edit: March 03, 2014, 08:24:21 AM by ralph »

Offline Chakara

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Re: Mtel Reconfig - Password Required
« Reply #2 on: June 13, 2011, 09:37:18 PM »
  Mitel can also help you find a dealer in this situation.  Give them a ring 480.961.9000 if your in the US.

-Chak

Offline brantn

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Re: Mtel Reconfig - Password Required
« Reply #3 on: June 20, 2011, 01:05:56 PM »
Also this would have to be transferred at your request to a new dealer for several hundred dollars in order for them to be able to get the options password. As far as administration passwords there are some defaults but any good dealer will change them. So a default of the system might have to be done.

Offline ralph

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Re: Mitel Reconfig - Password Required
« Reply #4 on: August 10, 2011, 03:36:56 PM »
We just picked up a hotel.    SX200 ver 17(?)  Remember the old white boxes?
They don't know who their original dealer was.   
Doesn't have the password.
Not sure I can get Mitel to reset for software that old.

Wonder if a bit level editor could find it on the disk.......   
Oops!  Did I say that out loud?    Don't do that.

Ralph


 

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