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Author Topic: Removing Mitel ASU II on 3300 Controller  (Read 3997 times)

Offline Twinsen

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Removing Mitel ASU II on 3300 Controller
« on: May 24, 2011, 03:45:28 AM »
Hey Guys,

I have the ASU II device hooked into our Mitel 3300 controller and I need to remove the device as we no longer need it.

The issue is, when I remove the device I get a warning event within the Mitel controller stating that:

"Catagory Name = Lines
Alarm level =  Minor
Total =   166 
Unavailable %14
Minor Threshhold =  >0
Major Threshold =   20
Critical Threshold =  100 "

Does anyone know how I can remove the enteries for the ASU on the Mitel 3300 Controller and stop these warnings happening with the ASU II device removed?

I can see the device in Analog Services Unit, yet when I try and clear(with the unit powered down) it it states "Device is not deassigned"...
When I try and remove it when it is powered on it states "Device is not man-busied "

I'm suck with where I need to change settings to safely remove the device and stop the warning messages.

Thanks all :->
« Last Edit: May 24, 2011, 04:33:55 AM by Twinsen »


Offline Mattmayn

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Re: Removing Mitel ASU II on 3300 Controller
« Reply #1 on: May 24, 2011, 07:07:39 AM »
You need to delete anything that is programmed on the ASU, then take out the card and ASU programming in the system.

Offline marcrp

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Re: Removing Mitel ASU II on 3300 Controller
« Reply #2 on: March 14, 2013, 04:53:57 AM »
Sorry to bring up an old post

Did you ever get a solution to this as I have the exact same problem. however all analogue devices are removed from the ASU yet it still gives me the error "Device is not deassigned" when I try to delete the ASU.

Offline mitaimart

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Re: Removing Mitel ASU II on 3300 Controller
« Reply #3 on: March 14, 2013, 06:06:57 AM »
You need to busy out the analogue trunks then remove all associated programming for the trunks and extensions.


 

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