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Author Topic: Mitel Music on Hold  (Read 10349 times)

Offline vorlander

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Mitel Music on Hold
« on: March 23, 2011, 12:42:33 PM »
Hi to all.

I have added a 2nd 3300 in a cluster of 2.

I have the problem with MOH, i need to transfer the MOH from the primary to secondary.

There is a way to download MOH file from a 3300 and transfer it to the second one?

Thank you
« Last Edit: November 07, 2011, 07:29:30 PM by ralph »


Offline bluewhite4

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Re: Music on Hold
« Reply #1 on: March 23, 2011, 12:57:24 PM »
I don't know the exact folder path, but you'll need to retrieve your current MOH via ftp from your original controller.

Offline MitelUK2010

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Music on Hold
« Reply #2 on: March 23, 2011, 04:08:37 PM »
I think it's /db/emoh

Offline vorlander

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Re: Music on Hold
« Reply #3 on: March 24, 2011, 05:40:40 AM »
Thank you to all, i tried to connect via ftp (on the original 3300) but i cannot see the \db folder.

There is a superuser username\pwd?

Thank you to all

Offline ralph

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Re: Music on Hold
« Reply #4 on: March 24, 2011, 07:57:19 AM »
Be sure you have the "/" pointing the right direction.

Ralph
« Last Edit: October 23, 2013, 09:09:15 AM by ralph »

Offline bluewhite4

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Re: Music on Hold
« Reply #5 on: March 24, 2011, 08:50:50 AM »
/db is a hidden folder I believe. So if you're trying to see it before browsing it, you won't be able to.

Are you using an ftp client or the one built into Windows? In either case you should be able to specify the directory that you want to enter and that should allow you to get access to /db/emoh

Offline vorlander

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Re: Music on Hold
« Reply #6 on: March 24, 2011, 10:12:11 AM »
Great, i have the file but i can't hear it.

I can upload to the second controller?

Thank you

Offline MitelUK2010

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Music on Hold
« Reply #7 on: March 24, 2011, 07:30:10 PM »
To be honest I'm not 100 percent if you could just load it into the same directory of another controller. The reason is..... How would the ESM referance the new file. I do recall some audio process command that can be run from the shell to change the file back to a wav file. I will have a look and get back to you.

Offline ralph

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Re: Music on Hold
« Reply #8 on: March 25, 2011, 08:23:41 AM »
MitelUK2010,
That would be very interesting to know.  I'd owe you a beer.  (Canadian  :) )

I get a request to move music files over every once in a while.  For some reason no one can seem to remember where they saved the original file.

BTW: Since we're on the subject of Mitel MOH. I also get request for just beep tones.   Something I think Mitel should have included a long time ago.   Since my kid is going to collage for audio production I had him create one, then put together a website to give it away.    You can pick it up here: Mitel Beep Tone

Ralph
« Last Edit: November 25, 2013, 11:28:23 AM by ralph »

Offline ucx

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Re: Mitel Music on Hold
« Reply #9 on: December 05, 2011, 07:09:13 PM »
Sorry to dredge up an old thread, but I'd also be interested to hear about how to do this. I've managed to get the file from the controller via ftp but have had no luck in converting it back to WAV or playing it on anything.

Offline ralph

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Re: Mitel Music on Hold
« Reply #10 on: December 05, 2011, 07:58:33 PM »
Once you have the file, open it up in audacity as a type "raw"

Ralph

Offline ucx

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Re: Mitel Music on Hold
« Reply #11 on: December 06, 2011, 12:00:37 AM »
Thanks, ralph.

Incidentally, using your method I am able to pull RADs and voicemail messages from the system and listen to them the same way. Aren't these supposed to be encrypted?

Offline ralph

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Re: Mitel Music on Hold
« Reply #12 on: December 06, 2011, 06:05:23 AM »
Quote
Aren't these supposed to be encrypted?

Didn't think so but then I've never given it any thought.   
I suppose I only thought that transport should be encrypted.

Ralph
« Last Edit: October 23, 2013, 09:10:00 AM by ralph »


 

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