6930 Port Mirroring

[pakman]

I turned on port mirroring saved my changes and still cannot see packets via WireShark with windows 10. With 5300 series all I did was turn this on and could run WS with no issues. Is there something else I need to do with these phones? I saw they had a firewall setting which I disabled but that did nothing. I also rebooted the phone after I enabled the port mirroring but that just took port mirroring back to disable.

thanks,

[mitel361]

Experienced the same issue with 5330e.  Noticed a message popup stating no device on the Port.  Turns out that the monitoring device (pc with Wireshark for example) needed to be connected while enabling.