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Offline daddyorchips

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Dial options when using SIP
« on: January 13, 2018, 05:26:33 AM »
Hi group, first time posting here - please be gentle  :)

I've got a few 6863i's running SIP (using Asterisk/FreePBX) - works absolutely fine, except for I have to press right right arrow button to dial a SIP extension. Is there a way to just have the phone dial the number (extensions are all 3 digits)? So rather than having to press 3-0-0-right arrow I can just dial 3-0-0 and it will call x300?

This is all quite new to me so apologies if this is a silly question!

Many thanks

Offline sarond

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Re: Dial options when using SIP
« Reply #1 on: January 13, 2018, 07:28:25 AM »
Have a look at the "Local Dial Plan" under Basic Settings/Preferences.

Extract from the admin guide (pg 5-68)

Available symbols that can be used in the local dial plan are as follows:
0, 1, 2, 3, 4, 5, 6, 7, 8, 9 - Digit symbol
X - Match any digit symbol (wildcard)
*, #, . - Other keypad symbol
| Expression inclusive OR

Dial Plan Example
An example of a SIP Local Dial Plan is:
The dial plan in the above example can accept any 4-digit dial strings that begin with a '0' or
'1', any 5-digit dial strings that begin with a '2' up to '8', any 12-digit dial strings that begin with
'91', any non-empty digit string that ends with a '.' or any 2-digit code that begins with a '*'.
The IP Phones support local dial plan dialing using pattern matching (i.e. once a user enters a
set of numbers that matches a pattern defined in the local dial plan, the phone will automatically
dial out the number without the user having to press the Dial softkey).

I would think for extensions that start with 3xx you could use the following.


Extension number should dial immediately on match and other numbers will wait for the timeout or until you press the right arrow.
If you have a number plan you could define this even further.
« Last Edit: January 13, 2018, 07:35:18 AM by sarond »


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