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Author Topic: MX-ONE and TA710x - Voice issue  (Read 209 times)

Offline marc.besson

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MX-ONE and TA710x - Voice issue
« on: October 17, 2017, 05:16:34 AM »
Hello,

As part of our MX-ONE deployment we are deploying subsidiaries with analog dect phone. To minimize the cost, we have decided to go with TA710x adapter to connect those analog dect phone - configuration which was supported by Mitel.

After having deployed a few sub, voice quality is becoming an issue with lagging and echo. We checked the RTP statistics on the TA and had 0 packet loss - an average jitter of 2ms and an average latency of 12ms.

Has anyone faced a similar issue or could share its TA configuration with us in order to validate ours.

Thanks in advance


Offline bojo387

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Re: MX-ONE and TA710x - Voice issue
« Reply #1 on: October 20, 2017, 10:39:38 PM »
Have you tried isolating between the analog dect and the TA?

Maybe test with an ordinary analog phone instead of analog dect with the TA?

BR/Bojo

 

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