Author Topic: Mitel 5330/5340 SIP Mode Handset Not Re-Registering  (Read 1473 times)

Offline dbcit

  • New Member
  • *
  • Posts: 1
  • Country: au
  • Karma: +0/-0
    • View Profile
Mitel 5330/5340 SIP Mode Handset Not Re-Registering
« on: February 15, 2018, 10:01:15 AM »
Hi All,

We have some Mitel 5330/5340 units we're trying to use with 3CX. We have noticed that after a phone or 3CX reboot, the sip extension is not re-initiated. We have tested with various timeous, however have been unsuccessful. Within the timeout period, we see the following:
Entry Method UserId URL Expires(Sec) SIPcode Status
1 REGISTER 000 sip:dbcit.3cx.com.au 60 0 Completed
2 SUBSCRIBE 000 sip:dbcit.3cx.com.au 60 0 Completed
3 SUBSCRIBE 000 sip:101@dbcit.3cx.com.au 60 0 Completed
4 SUBSCRIBE 000 sip:102@dbcit.3cx.com.au 60 0 Completed
5 SUBSCRIBE 000 sip:103@dbcit.3cx.com.au 60 0 Completed
6 SUBSCRIBE 000 sip:104@dbcit.3cx.com.au 60 0 Completed

However after the timeout (60 seconds in this case) we see the following, and no incoming/outgoing calls can be initiated.
Entry Method UserId URL Expires(Sec) SIPcode Status
1 REGISTER 000 sip:dbcit.3cx.com.au 60 0 Preparing
2 SUBSCRIBE 000 sip:dbcit.3cx.com.au 60 0 Preparing
3 SUBSCRIBE 000 sip:101@dbcit.3cx.com.au 60 0 Preparing
4 SUBSCRIBE 000 sip:102@dbcit.3cx.com.au 60 0 Preparing
5 SUBSCRIBE 000 sip:103@dbcit.3cx.com.au 60 0 Preparing
6 SUBSCRIBE 000 sip:104@dbcit.3cx.com.au 60 0 Preparing

Any ideas?


 

Sitemap 1 2 3 4 5 6 7 8 9 10