New Install - Digital Phone says Micro Online / Mitel 2015, then Major Alarm

[jventresco]

This is the first digital phone we are installing, have done IP Phones fine.  We put the 16 port module in the second from left port in back of the 250. We are at version 6.2.5.80   Is there a chance the 16 port digital board needs to be updated?  The devices > IP- Digital Phones > PPO52 tab shows no digital phones.

[acejavelin]

Did you define the DDM-16 card in System - Controller - Bay 2 and assign them extensions? Do you have available Category E licenses? What model digital phones (only specific ones to the MiVO 250 will work).

[jventresco]

Thanks acejavelin,

Am new to Mitel, come from the IP Office world. I did not define the extensions under system > controller > bay2. Once that was done the phone came up immediately with huge block text  (sure is good for those hard of seeing)  : )   All logged in and functioning fine.  Thanks again! Using an 8568 digital phone.