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Author Topic: Solved: Importing .wav files into audiotex on releases older than 6.2  (Read 650 times)

Offline b_hackbarth

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For any of you that have customers with CS chassis or ones that simply don't want to keep SWA current to get 6.2,  but do want to import .wav files into audiotext recordings,  I have written a windows app that accomplishes this automatically.  PM me if interested.
« Last Edit: August 03, 2017, 06:34:39 PM by b_hackbarth »


Offline b_hackbarth

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #1 on: August 13, 2017, 01:13:42 AM »
Potential new feature: import audio files into mailbox greetings, not just audiotex.   This was suggested to me by another tech, I'm glad they did because I hadn't thought of that.  I'm developing that now.


Also, dump all/selected messages to PC. Sometimes a RAC gets too long and cannot be emailed or forwarded.

Offline b_hackbarth

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #2 on: September 10, 2017, 04:23:11 AM »
New software release-
Download link: https://drive.google.com/file/d/0B27N8eiMeYeQX25rSi1Jb3J2R00/view?usp=sharing

Features
Added full support for G726 (32Kbps)  (this setting is under Voice Processor  -> UVM codec. You can mix and match file types without changing this setting on the Controller. G726 sounds much crisper but uses a bit more space (about 4x as much)

Added support for controller- allowed maximum greeting length, up to 15 minutes per file

Better support for pre-6.0 systems that can only do a backup type "Database to PC and voice data elsewhere"

Added diagnostic logging  (Maintenance -> log)

Added online update (Maintenance -> check for updates) for painless software updates

Many thanks to all who helped test, suggest features, and assisted me to develop this enough for use in serious environments. PM me with requests

Offline sarond

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #3 on: September 10, 2017, 04:44:58 AM »
Good work.

Looks very useful. Although I haven't had time to have a good look yet.

I figured a way to manually extract and import audiotex in the past but this is obviously much better.
I wouldn't have a clue how to code.

Mailbox import/export would be a very good feature.

Offline Tech Electronics

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #4 on: September 11, 2017, 07:47:38 AM »
Sarond,

You don't have to know how to code anymore to do something like this. If you can do it manually then it only requires a script to perform. I have used my own for years, starting with the old Axxess rhetorix files, and have had no issues. Look at something along the lines of AutoIT and things will start falling into place; my latest one is a testing tool that allows me to change my IP Address on the fly from preconfigured settings.

b_hackbarth,

This is really nice, but how are you providing the access keys to get all of the features? Also, you could just access the system directly to download/upload the files as well, but then again my doesn't access the files from a save; although it will soon.

Thanks,

TE

Offline sarond

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #5 on: September 11, 2017, 07:55:11 AM »
Hi TE,

I have used AutoHotKey (which I believe is similar to AutoIT) to create a basic gui to get an input, search an SQL DB and output to a text file.

I should try and learn it a bit more, I should also look at powershell as I believe it is quite powerful.

Offline Tech Electronics

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #6 on: September 11, 2017, 08:53:35 AM »
Sarond,

Yes, I believe that AutoHotKey is the same as AutoIT as well. I also like Powershell and I am working on integrating some features for that as well within my networking tool. I believe that anyone can learn how to do these things if they can figure out how to do it manually they can write a program in a scripting language.

The latest language I am trying to learn is Erlang and I will port my telephony project over to that; when I have time. The best thing about it is the OTP which cuts down on the initial programming of most applications.

You also mentioned SQL which is really nice to know; although I haven't had time to really work on it myself.

Thanks,

TE

Offline b_hackbarth

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #7 on: September 11, 2017, 06:35:11 PM »
Hi TE,

License keys can be provided via PM, email, or phone. Paid customers will always get phone support. If there is enough traction with the program I will develop a web portal for customers to manage their keys. I hate draconian licensing so this program has simple licensing that presumes innocence rather than guilt.  Licenses can be sold directly to the customer so the Mitel dealers can make some cash. Customers can contact me directly with issues.

Scripting is nice, but I wanted something that techs of all skill levels could use, could inform the controller of the proper file lengths, handle silence padding, mix and match whichever codec they wanted,and finally import directly to mailbox name recordings ( this will released shortly). Also I wanted other tech's opinions so I could improve the software thru updates.

True on 6.2 you can import .wav to audiotex, but not to a mailbox. This is why I am adding mailbox import and export, to provide something even for 6.2 users.   Expect the new mailbox import export feature shortly. Thanks for downloading!

Offline Tech Electronics

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #8 on: September 12, 2017, 07:13:16 AM »
b_hackbarth,

I was referring to the OAI commands for importing and exporting data from the system not that versions 6.2+ allowed for importing of .wav files; which I nice.

I look forward to the updates by the way.

Also, how much is the licensing going to be? I am sure there are a few customers that would like the convenience of being able to perform this on their own; we charge for that service.

Thanks,

TE

Offline b_hackbarth

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #9 on: September 21, 2017, 02:08:28 AM »
TE, I sent you a PM.


Alright guys, this is the most capable release yet.

Added Features:
Import audio to mailbox names
Import audio to mailbox primary greetings
Dump all mailbox audio to .wav files


The method to select the mailbox may not be permanent - but in testing it is the most reliable method so far.  Please advise me of any bugs found through PM.


Download the new release here: https://drive.google.com/file/d/0B27N8eiMeYeQbENMcUROWk5DNzA/view?usp=sharing

Offline b_hackbarth

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Offline b_hackbarth

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Re: Solved: Importing .wav files into audiotex on releases older than 6.2
« Reply #11 on: October 30, 2017, 06:36:49 PM »
Newest release 2.0.0.2 is here:

https://drive.google.com/file/d/0B27N8eiMeYeQS3JRb2psT3pZSlk/view?usp=sharing


Changes:
Better PS-1 database detection (PS-1 support not added yet)
Better alerts if you open a database that doesn't have any Voice Processor data in it

Pending:
Adding a greeting instead of just replacing an existing one. Lots more to test before this can be added


 

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