Recent Posts

21

SIP On Mitel / Re: Configure SIP Account on 5320e while in SIP mode

« Last post by sarond on March 22, 2025, 11:48:04 PM »

Check this recent post.
https://mitelforums.com/forum/index.php/topic,11281.msg67004.html#msg67004

Johnp has made them available again I believe.

22

SIP On Mitel / Re: Configure SIP Account on 5320e while in SIP mode

« Last post by Razz on March 22, 2025, 06:09:18 PM »

I signed up just so i could come here, is there any chance that someone still has those Firmware Files? The Link is no longer active.  I'd be more than happy to continue to host them for anyone else. I've come across two 5320e phones that i would love to get working but i can not do a thing with them configuration wise.

23

Introduction and Announcements / MUG Events: MiVoice Business 10.2 & 10.3, MiCollab 10.0, + Administration Update

« Last post by Mitel User Group on March 21, 2025, 04:45:33 PM »

MUG Members, join us for a live webinar next week where Mitel leaders will showcase the latest enhancements in MiVoice Business, MiCollab and Administration and provide a sneak peek at what's on the horizon too.

TITLE: MiVoice Business 10.2 & 10.3, MiCollab 10.0, + Administration Updates
DATE: Tuesday, March 25, 2025
TIME: 11 AM CDT / 5 PM CET

LEARN MORE: https://mitelusergroup.org/events/mivoice10-2micollab10-0/

If you are not currently a Mitel User Group (MUG) member, join today to access great educational resources.
https://mitelusergroup.org/

24

Mitel Software Applications / Re: MiCollab not seeing newly created voicemail boxes

« Last post by ddog511 on March 21, 2025, 02:52:24 PM »

The error was related to the flow-through provisioning, and had nothing to do with the mailbox not showing up on the list as the mailbox could be created through the nupoint console.  How long does it take for mailboxes to actually show up in MiCollab?

25

Mitel Software Applications / Re: MiCollab not seeing newly created voicemail boxes

« Last post by johnp on March 21, 2025, 01:20:19 PM »

Since you did not provide the error, think you need to wait until it shows up as unassigned. Errors usually show a reason that can be analyzed for the cause IMHO.

26

Mitel Software Applications / Re: MiCollab not seeing newly created voicemail boxes

« Last post by ddog511 on March 21, 2025, 01:00:38 PM »

I did try that before, but it brought up another error that prevented me from creating it that way.

27

Mitel Software Applications / Re: MiCollab not seeing newly created voicemail boxes

« Last post by johnp on March 21, 2025, 12:43:43 PM »

I would think most add a mailbox via the users and services or create everything via a template, waiting for an unassigned may take some time

28

Mitel Software Applications / MiCollab not seeing newly created voicemail boxes

« Last post by ddog511 on March 21, 2025, 12:08:10 PM »

I'm having an issue with MiCollab (9.8.3.1-01).  I'm trying to set up a fax capable mailbox and assign it to a user in MiCollab (we have several already created).  I have the user created, but when I go into the NuPoint Unified Messaging tab to assign an existing mailbox, the list does not include the newly created mailbox.  I've even waited an after creating the mailbox before trying to assign it.  I've had this issue before when trying to setup MiCollab users for softphone access and have yet to find a solution to this.  Anyone run into this and if so, what can I do to fix and or prevent this from happening?  I do have plenty of licenses for this, so that's not the issue. 

Thanks!

29

MiVoice Office 250/Mitel 5000 / Re: Problem with reinstall of System admin and diagnostics

« Last post by acejavelin on March 19, 2025, 08:29:16 PM »

If you have the full installer package, it will install MSA&D, the document reader (can't remember the name), a few tools, then prompt you to install the dbstudio application, which you should say yes if it matches your system version. Otherwise you have to install the system version dbstudio separately.

30

MiVoice Office 250/Mitel 5000 / Problem with reinstall of System admin and diagnostics

« Last post by Tripoth on March 19, 2025, 09:08:35 AM »

Computer went kaflooey.
Reinstalling system admin and diagnostics.
I know about the access issue and have repaired/reinstalled it as I know I will be doing about 50% of the time I use the program.
I seem to remember there was another program that needs to be installed. An MSI file? Can someone direct me to where I might be able to grad that file and what it is since my slow functioning brain can't remember?