Home Page Articles User Guides News Letter  



Recent Posts

Pages: [1] 2 3 ... 10
1
Mitel MiVoice Business/MCD/3300 / Re: Automatic Dial 8
« Last post by v2win on Today at 08:51:08 AM »
v2win, be sure your ARS doesn't have 1+10 without the 9.
If that works then it's a behavior change.
I'll have to find time to test.

Ralph


I did check that to make sure I wasn't losing my mind
2
Mitel Software Applications / Re: vMAS not synching with vMCD
« Last post by acejavelin on Today at 08:28:17 AM »
BTW, the .106 version has some issues syncing and running the reconcile (returning a java error), there is a tech bulletin on it. You should update to .204 as soon as possible from within the Software panel. There is no update to Nupoint so it can all be done online, just did one about a week ago and it took about an hour including the downloads.
3
Mitel MiVoice Business/MCD/3300 / Re: Automatic Dial 8
« Last post by ralph on Today at 08:06:48 AM »
v2win, be sure your ARS doesn't have 1+10 without the 9.
If that works then it's a behavior change.
I'll have to find time to test.

Ralph
4
Mitel MiVoice Business/MCD/3300 / Re: Calls on Hold
« Last post by Tech Electronics on Today at 07:26:02 AM »
Sarond,

To be honest I believe that I have just been spoiled on the 5000. That combined with what the 3300 techs at our office say about the 3300 being made me believe that it was as capable in all respects; to my disappointment.

Don't get me wrong there are many things I like about the 3300 that I wish the 5000 could as well so it does go both ways.


Thanks,

TE
5
Mitel MiVoice Business/MCD/3300 / Re: Automatic Dial 8
« Last post by Tech Electronics on Today at 07:19:17 AM »
Guys,

It depends on where the device exists. It could go out PRI, SIP, or LD T-1 depending on where the device is located and number dialed. I believe my tests were sending me out the PRI though.

Thanks,

TE
6
Looking to see if the software is capable to send out a mass message to all users or a user group at once, may be helpful to instantly inform people of issues or updates, updates or info?

Thanks in advance
7
After sending Wiresharks to the phone maker, they changed the firmware to force it to send the port number to the Mitel system, the phone was assuming 5060, but wasn't sending it.  They said this is a new issue for them as all other phone systems assume 5060.

All sorted :)
8
Mitel Software Applications / Deleting MiCollab client Account info on MAC
« Last post by miteltech6 on Yesterday at 07:51:10 PM »
In Windows, we have to delete the UC folder in Appdata folder in order to remove the MiCollab Client account info.

Where in MAC can I delete the MiCollab Client account info?
9
Mitel Software Applications / Re: vMAS not synching with vMCD
« Last post by kwahodi on Yesterday at 06:23:59 PM »
Spot on guys! Run the reconcile wizard a few times and resolved a few database inconsistencies. All good now. Thanks for pointing me in the right direction.

Cheers!
10
Thanks for the sanity check. You've basically confirmed exactly what I was thinking. We may still keep the copper, just because we're in a rural-ish area and we've seen PRI problems in the local CO a few times. On the flip side, $300/month is $300/month.

We actually have two other trunks I haven't mentioned, which are also copper LS trunks. They're connected to controller A, and all 3 controllers use those as the 1st-choice route for outbound 911, so we've always got a clean line waiting for 911 calls.

As for the Enterprise vs standalone, I just double checked: All 3 are Enterprise.

Pages: [1] 2 3 ... 10