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MiVoice Office 250/Mitel 5000 / Re: Can't fwd VM to new phone extension
« Last post by dan231 on Today at 02:13:52 PM »
Maybe an ext conflict with the calling node, preventing an import of numbers from the one where 123X numbers reside?  In the calling node try to create a new phone with a 123X extension (even though you don't really want to).  I'm betting it will give you an errer message telling you what device at the calling node is already using 123.  If it does, just renumber the offending device and redo import.
Which controller is the"calling node"
Also, my phone support (TelCom support we bought the system from) is telling me NOT to do an export/import.  States they have seen an increase of this causing a lot of system errors/corruption.
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Maybe an ext conflict with the calling node, preventing an import of numbers from the one where 123X numbers reside?  In the calling node try to create a new phone with a 123X extension (even though you don't really want to).  I'm betting it will give you an errer message telling you what device at the calling node is already using 123.  If it does, just renumber the offending device and redo import.
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The way Mitel is buying the competition its starting to remind me of Nortel back in the day.
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MiVoice Office 250/Mitel 5000 / Re: Can't fwd VM to new phone extension
« Last post by dan231 on Today at 10:27:05 AM »
If it's an intercom call, the Fwd Call Type-IC Calls needs to be set to yes, on the system forwarding path. Devices>Phones>Ext>Fwd Path
Its set to yes already.  It appears the issue is ONLY with exts with 123X  same branch, but 121X or 122X work fine - even brand new ext???!!!
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If it's an intercom call, the Fwd Call Type-IC Calls needs to be set to yes, on the system forwarding path. Devices>Phones>Ext>Fwd Path
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MiVoice Office 250/Mitel 5000 / Re: Can't fwd VM to new phone extension
« Last post by dan231 on Today at 09:59:23 AM »
Maybe this is a silly question,  but does the new extension have a system forwarding path to voice mail?
Under devices/phones/forwarding paths, the new ext is setup exactly like other working extensions.
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Maybe this is a silly question,  but does the new extension have a system forwarding path to voice mail?
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Mitel Software Applications / Re: Call flow question
« Last post by jsnapp on Today at 09:41:13 AM »
Yes, NuPoint.  I'm no Mitel expert, but maybe I'm making this harder than it needs to be.
For example, Office 1 has a call flow mailbox of 77990 and Office 2 has 78990
77990 in the call flow goes to the ring group of 79994
78990 in the call flow goes to ring group of 78994

Wouldn't it work to just edit call flow 78990 and edit the ring group to 79994?  Then change it back at end of business day.
I've posted an example of the call flow.
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MiVoice Office 250/Mitel 5000 / Re: Can't fwd VM to new phone extension
« Last post by dan231 on Today at 08:59:24 AM »
Import/export isn't required when new extensions are created. They are automatically populated across the network to remote nodes, pretty much in real time.
  Then this isn't happening for me.  :(
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