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« on: November 08, 2013, 12:07:01 PM »
So I take care of several dozen 3300 controllers, never been an issue with backups as I have stayed on IE8 for a very long time and have been careful not to upgrade to 9/10. But a few weeks ago I had a problem with another manufacturers software and their tech support had me go to Windows Update and install ALL Windows updates available, not really thinking about it I just did it and had my IE upgraded to 10... Not a real issue with MCD 6 but several systems I take care of are older, all the way back to some still being on release 7.0, so IE8 is essential. Since then I have removed IE10 and downgraded back to IE8 and everything is working, except backups from controllers. On MCD versions, I can initiate a backup, it completes, and the window opens to have me save the file, I select Save and nothing happens, the window closes and no file is ever transferred. On older system that transfer with with the java tool, the little "progress" windows opens and closes immediately with nothing transferred, in either case the 3300 is happy and thinks the file transferred successfully.
On newer systems I have worked around it by FTPing the file to Filezilla on my laptop, but I should be able to do this... Any ideas what I am missing?
I have setup all internal IP's (10.x.x.x, 172.16-31.x.x, 192.168.x.x) to be in my Trusted Sites list, and lowered the security setting slider to the bottom, but nothing seems to help.