Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Block Outgoing calls

« on: February 05, 2013, 05:46:49 AM »

Thanks for help but im a complete novice when it comes to this system.

The biggest problem im having is i cant find any ARS form.
The closest i have is a ARS Digits dialed assignment or ARS Leading digits assignment.

2

Mitel MiVoice Business/MCD/3300 / Block Outgoing calls

« on: February 01, 2013, 05:16:57 AM »

Hi,

I have been asked to set up a block that stops users calling premium phone numbers.
Is there a way to create a outgoing black list or similar?

We are using a mitel 3300 system version 8.0.11.7

3

Mitel MiVoice Business/MCD/3300 / Re: Automated system

« on: July 20, 2012, 07:50:19 AM »

to make any changes to the system or to reset a voicemail password i have to use the 3300 interface

4

Mitel MiVoice Business/MCD/3300 / Re: Automated system

« on: July 18, 2012, 06:12:10 AM »

i dont know, how would i find out?

5

Mitel MiVoice Business/MCD/3300 / Automated system

« on: July 18, 2012, 03:49:13 AM »

Hi,

our mitel 3300 system used to have an automated system that would direct incomming calls to diffrent departments but some time ago it was disabled and once again no one knows how or who by.

how would i go about restoring this system?

6

Mitel MiVoice Business/MCD/3300 / Mitel 3300 Call Divert

« on: May 23, 2012, 05:09:29 AM »

HI,

one of my users has been suspended and i have been asked to set their phone to automatically divert all calls to that extension to another person.

how would i go about it?
we are using Mitel 5212 Ip phones running on a mitel 3300 system

7

Mitel MiVoice Business/MCD/3300 / Re: Direct Dailing

« on: May 09, 2012, 05:43:04 AM »

thanks v2win that fixed it.

Thanks for your help

8

Mitel MiVoice Business/MCD/3300 / Re: Direct Dailing

« on: May 03, 2012, 05:08:32 AM »

to be honest I'm not sure, i am literally flying blind.

the last IT guy didn't document anything, no one knew anything about the phone system when i started and I'm having to work everything out for myself. i had to gess the login details for the phone system.

from what i can find digging through the system the extensions are DID but im not sure about the rest

9

Mitel MiVoice Business/MCD/3300 / Direct Dailing

« on: May 02, 2012, 05:24:12 AM »

Hi,

i was wondering if anyone could help me with something.

At the moment when someone calls the office all the phones ring, anyone can answer it and then forward the caller to the correct person. 
My manager has become concerned that some people are giving out there extension number so they can be called directly and he wants me to find away to block this.