Messages

1

Mitel Software Applications / Re: Upgraded to 10.1 on 3300 and Oaisys is no longer recording agent calls

« on: March 11, 2024, 01:04:28 PM »

indeed... see if indirect recording is being used and, if so, switch to direct recording (which means the sets being recorded have to connect to MBG).

Though I did think Mitel was fixing this on MiVB.

2

SIP On Mitel / Re: 5330 Firmware Issues

« on: January 29, 2024, 08:42:54 AM »

without any warranty, YMMV, etc... you can tftp the last web server load from 66.46.196.230.

Does anyone know if this TFTP server is still available?

It's up now.

3

Mitel Software Applications / Re: Migration of MiCollab VM to a New VMware Cluster

« on: November 09, 2023, 04:04:40 PM »

when you move the vm, if you tell vmware it's a "move" and not a "copy" of a vm, I think it'll all work because the h/w footprint won't change.

this is assuming you are keeping all the same ip addresses and such.

4

Mitel Software Applications / Re: Mitel 5340 phones going via an SRC.

« on: October 19, 2023, 02:19:13 PM »

ah, yes, your TLS level is too high.

5

Mitel Software Applications / Re: Mitel 5340 phones going via an SRC.

« on: October 19, 2023, 09:00:33 AM »

src is unable to provide the applications that need to be loaded on the phone but i cannot tell more without tug logs.

raise a ticket with support, it sounds fairly simple.

6

SIP On Mitel / Re: 6867i locked me out

« on: October 10, 2023, 02:35:39 PM »

take a deep breath and steady yourself, no need to be nervous

7

SIP On Mitel / Re: 6867i locked me out

« on: October 10, 2023, 01:31:02 PM »

Is it connected/registered with a Mitel call server?

8

Mitel Software Applications / Re: MBG SSH issue

« on: September 21, 2023, 08:46:15 AM »

you forgot to enable password access... correct?

9

Mitel Software Applications / Re: Installing MSL 11.0 on Bare-Bones Dell R350 for ISS

« on: September 05, 2023, 08:58:10 AM »

it may be better now but our initial testing, years ago, showed a pretty significant perf impact for rtp streaming.

The limiting factor for MBG isn't cpu, it's network interrupt load and the extra path through the hypervisor, the virtual "network", and the virtual network drivers in the guest VM do have a big impact on the max interrupts/sec that can be processed and that means it limits the number of active calls that can be handled simultaneously.

that's all.

10

Mitel Software Applications / Re: Installing MSL 11.0 on Bare-Bones Dell R350 for ISS

« on: August 31, 2023, 08:49:01 AM »

yeah, you're going to loose half your performance by moving to a VM... that may or may not matter to you.

11

SIP On Mitel / Re: MITEL 5320 web management missing and FATAL EXCEPTION

« on: August 23, 2023, 08:29:36 AM »

try the 66 address again, the tftp server wasn't running.

12

Mitel Software Applications / Re: tls 1.2 only on MBG vbreaks softphones 7.3

« on: June 26, 2023, 07:44:09 AM »

don't use softphones? if they can't support the security level you want, then that seems like the proper solution.

13

Mitel Software Applications / Re: pros and cons of MiVB ISS deployment

« on: April 26, 2023, 12:15:57 PM »

Thanks...I guess one thing I am wondering is operational differences between virtual and MXE...what can the MXE platform do that the ISS version can't.

live in a closet?
seriously, the virtual mivb does everything (and more, i don't think mxe is offered anymore).
All of mitel's solutions work fully in virtual and cloud deployments now.

14

Mitel Software Applications / Re: pros and cons of MiVB ISS deployment

« on: April 26, 2023, 11:28:30 AM »

it's pretty staightforward...

grab the ova for the version of mivb you want and install that. (or use the msl iso image and go that route, either way works).

go get all the licenses you need

and cluster the vm mivb with the mxe..

honestly, you'll need to see if that can work, there's quite a version different here.

15

Mitel Software Applications / Re: MBG Minet phone connection logs

« on: April 04, 2023, 10:17:35 AM »

i should add that info to tugstats... the connection timestamp.