I'm having major problems at our site installing a 5000HX system, which will soon be going multi-site with similar configurations at each site.
The problem I'm having is that the 5312 phones are not picking up the VLAN correctly. We are setting up the system to replace the current HiPath system which also uses VLANs for the phones, but in a slightly different way. We are using HP Procurve 5412 PoE switches which have are currently set up and working for the Siemens phones, but no matter what i try am unable to get the Mitel phones to work!
The Siemens phones use customer Vendor classes to specify the phone and VLAN tags, as well as the dlp (f/w server) addresses - They don't use a simple option 43 ot 128 etc to configure at all.
I have set up a second DHCP server specifically to talk to the Mitel phones, and tried both option 43 and the option 128 etc. options to get the phones working, but to no avail! They always report "tftp server unavailable" and pick up an IP on the initial untagged Data LAN. Upon further investigation, it appears the Siemens phones use LLDP-MED for some of their configuration, whereas the only way I can get the Mitel phones to see the system is by turning LLDP off globally on the HP switch - not an option as this is a side by side migration!
What I am trying to find out is how to set up the Mitel phones so that they use the LLDP configuration as well - but no matter what I do with them it doesn't work. The phones boot, they pick up the VLAN and priority from the switch (I know this because even when removed from the DHCP scope configs it still sees them!) - resets the phone, then stays on the Data LAN. by disabling the LLDP on the switch, the phones read the DHCP config, but still stay on the Data LAN IP range, but now they all download the firmware from the phone system and bootup fine. when I enable it again they just go mad (the most common thing that happens seems to be that i get a NACK/Leaseover -> reset message on the the phone and it reboots.
Am I missing something here regarding the DHCP scope config? I'm use a Win2k3 R2 server which has no other issues at all. I even removed all the Siemens config from the main server and set up the Mitel options - same problem (except now the Siemens system has stopped!)
I have gone through the HP config (which is extremely basic), and double checked everything is in place - including the ip-helper IP addresses for both DHCP servers and all the (un)tagging for the voice and data ports. I have deleted and reset the DHCP scope options on the servers till i'm going mad, but still no joy! We are about to roll this out to 2 other sites with the same switches, this is the main site with the Xarios and CT-Gateway in place (as well as the AWC server), so obviously this needs to be right!
switch config is very simple:
ip routing
vlan 1
name"DATA"
untagged A1-A24,B1-B24,C1-C24.....L1-L24
ip address 10.10.0.2 255.255.248.0
exit
vlan 2
name "VOICE"
qos priority 6
ip helper-address <Pri DHCP svr>
ip helper-address <secondary DHCP svr>
ip address 10.50.0.1 255.255.255.0
tagged A1-A24,B1-B24,C1-C24.....L1-L24
voice
exit
DHCP Scope settings tried:
option 43 id:ipphone.mitel.com;sw_tftp=<pri Phone System>;call_srv=<pri phone system>;vlan=2;l2p=6;dscp=46
option 128-133 tried using same info:
option 128 - Mitel_TFTP - type IP - <Pri phone system>
option 129 - Mitel_CallCtrl - type IP - <Pri phone system>
option 130 - Mitel_Tag - type String - MITEL IP PHONE
option 132 - Mitel_VLAN - type Long - 0x2
option 133 - Mitel_Priority - type Long - 0x6
These options were identically entered in both the Data (10.10.0.x range) and the Voice (10.50.0.x range) on the 2003 server - both attempts had equally no joy!
Any help would be appreciated - before i jump out of the 6th floor window!!
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