Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Is there any news for new IP phone firmware 2.1.0.34 for 53xx phones?

« on: May 29, 2011, 11:40:41 PM »

For now on,

There are some concern,

1. If the firmware of the IP phone is upgraded, is it necessary to have certain update to the PBX controller?
2. Since our company is using both 5212 and 5312 IP phones, I am not sure if the 5212 phone would cause other problems if the PBX system need to upgrade.
3. Is that work fine with my existing PBX System if the IP phone is upgraded through another PBX.

Does anyone tried the above case before ?

2

Mitel MiVoice Business/MCD/3300 / Is there any news for new IP phone firmware 2.1.0.34 for 53xx phones?

« on: May 29, 2011, 09:19:47 PM »

I just heard from my vendor that Mitel has released the firmware 2.1.0.34

Does anyone tested it if it solve the problem of disconnection problem regarding to the ICMP redirect?

I am not sure if it would bring any side-effect for the new firmware.

3

Mitel MiVoice Business/MCD/3300 / Re: Mitel 53XX Phones Reboot During Call

« on: April 06, 2011, 09:14:47 PM »

How many phones are doing it?   What type of phones are they?
When it happens, does the phone go through a countdown sequence?

Ralph

Actually we are working around 120 phones with around 60 VOIP phones and 60 Digital phones.

The models are Telset Model 5212 & 5312 (For IP phones), 4015 & 4025 (for Digital phones).

It happens in random time! Almost 2 - 3 phones would drop their call unexpected everyday.

For the countdown sequence, would you mind to explain further on it as I am fresh to Mitel phone system? 

Many Thanks!

4

Mitel MiVoice Business/MCD/3300 / Mitel 53XX Phones Reboot During Call

« on: April 04, 2011, 12:03:50 AM »

http://www.mitelforums.com/forum/index.php/topic,836.15.html

My company probably have the same issues as stated in the above URL.

However, we have disabled all the ICMP redirect in routers, switches and even firewalls.

So why the problem still occur? Is there any other solution could be solved?