Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Internal Phantom calls

« on: December 03, 2015, 02:38:38 PM »

Thanks for the information, Ralph.  Initially there was some hacking taking place.  And this may still be the case, but we actually had a tech on site when the issue wastaking place and could not find evidence that someone was in the system.  We called the carrier and they told me that the circuit was missing a policy that could be related to the problem.  We will monitor it tonight to see if the issue persists.  In the mean time, we will check out your link.

2

Mitel SX200, SX2000, and older SX platforms / Re: Internal Phantom calls

« on: December 02, 2015, 07:14:17 PM »

We are looking at the raw data.  There is nothing on the line once answered, just the constant ringing.  We contacted the carrier and they are running intrusive testing on the lines.  Today the ringbacks have not occurred.  Once i find out what they have discovered, I will post.

3

Mitel SX200, SX2000, and older SX platforms / Internal Phantom calls

« on: November 25, 2015, 05:58:04 PM »

We have a 200 ICP that is receiving calls to the console from within the system on and extension that does not exist.  Nothing is showing on the SMDR logs.

We recently moved the system to PRI and the instances of these calls has increased to a daily occurrence.  Any ideas for troubleshooting this would be most welcome.

4

Mitel Jobs and Mitel Careers / Re: Hiring in Denver CO

« on: August 21, 2015, 01:50:23 PM »

All of the above, 5K, 3300, 200ICP.   We have a large customer base and see everything from new installs of 3300s to old Axxess systems.   

5

Mitel SX200, SX2000, and older SX platforms / IP paging unit in static environment

« on: August 21, 2015, 01:46:34 PM »

We have a 200 ICP with a paging unit that has worked fine for years.  Recently we had to set the 2nd site phones to static IPs since we could not get DHCP to work across the new MPLS.  The phones work, but the paging does not. I believe the unit is a 5485, but have a tech out there looking at it to verify.  Is there a way to set the paging unit for static IP? 

6

Mitel Jobs and Mitel Careers / Hiring in Denver CO

« on: August 21, 2015, 01:36:59 PM »

We are hiring in the Denver Metro area.  Looking for technicians who have experience, 2 to 20 years works.  Let me know if you are interested, local or otherwise.