Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mitel 6110 / Mitai problem

« on: May 19, 2011, 09:19:37 AM »

its brand new out of the box

2

Mitel MiVoice Business/MCD/3300 / Re: Mitel 6110 / Mitai problem

« on: May 19, 2011, 05:49:54 AM »

I am using enterprise version

i have now sent this to mitel for help

also PF do not support their software anymore its all done via mitel support

3

Mitel MiVoice Business/MCD/3300 / Mitel 6110 / Mitai problem

« on: May 18, 2011, 11:43:41 AM »

Hello i have just installed a Mitel 3300 MXe with 15 ACD hotdesk Agents1 ACD skils group1 path also have installed Mitel 6110 V 5.8 with Hotfix patch 3 i have run a sync on the 6110 and i can see all agents and all are showing on CCC on a supervisors pc as well as the path real time statsBut i am not able to control the path or the Agents which is being caused by the Mitai link not running i am getting a Mitai error in my network monitor on 6110i have spoken to mitel sales and the interactive contact centre license now comes as standard with all standard agentsi have run a telnet session to my 3300 ip with the Mitai port 8000 and i can connect and see date being sent i am now lost with what i can try next any ideas

4

Mitel MiVoice Business/MCD/3300 / Re: Delete RDN Entry Post SDS Update

« on: May 18, 2011, 11:41:51 AM »

once they are in the Local on Dn form the only way to remove them is to restore from old data base before you added them to Local only form

5

Mitel MiVoice Business/MCD/3300 / Re: MCD 4.0 SP3 Release Notes - Anything with DTMF and SIPs

« on: May 06, 2011, 04:50:56 AM »

could you forward this to me too please

6

Mitel MiVoice Business/MCD/3300 / Re: OCS/Lync Intergration

« on: February 04, 2011, 05:31:22 AM »

I have got Lync setup and working with a MCD 4.2 CX

i have full call control just one issue

if i call from a mitel desk phone to a Lync softphone and the softphone does not get anserwed it forwards to the Mitel voicemail and i hear the greating of the calling party not the softphone

can anyone help ?

7

Mitel MiVoice Business/MCD/3300 / SIP trunk to OCS

« on: December 21, 2010, 10:31:39 AM »

Hello

i am getting the following error while trying to call an ocs softphone

15:27:55 ROL DPN PEER Mediation 52 5 SSRM_C  3333                               
15:27:55 RIL DPN PEER NIL_PEER_ 52 15 CRM/CIM ;30;*58*C2*G*2#*234*Gp#   

for the life of me i cannot find the problem

this has been working for the last 5 months now stops


please help before xmas
 !!!!



Happy Holidays


Glenn

8

Mitel MiVoice Business/MCD/3300 / Re: Flashing DSS Button

« on: December 21, 2010, 10:29:42 AM »

i had this last week remove the button and re add it will solve all your problems


Happy Holidays

Glenn

9

Mitel MiVoice Business/MCD/3300 / Mitel MCD with LYNC 2010

« on: December 16, 2010, 11:55:34 AM »

Hello

i am trying to get basic calling between the 2 my SIP connection keeps going out of service or i get a timeout


if i do a CCS trace on the MCD i get a "peer nil peer message back when the call fails


anyone seen this before


thanks in advance

10

Mitel Software Applications / Uca with global address book

« on: October 25, 2010, 08:22:17 AM »

Hello

I am trying to get all my UCA softphones to download the address book from exchange

Can this be done if so how ?

Cheers

11

Mitel MiVoice Business/MCD/3300 / Mitel E1 T1 mmc for sale

« on: October 11, 2010, 08:45:56 AM »

Hello Guys

i have got 2 E1 T1 cards that i no longer need

both are in good working order and still have the staic bags and Mitel boxes

they have come from a system that has moved over to SIP and MICD

for sale in the UK only

i am open to offers

12

Introduction and Announcements / Mitel E1 T1 MMC for sale

« on: October 11, 2010, 08:44:00 AM »

Hello Guys

i have got 2 E1 T1 cards that i no longer need

both are in good working order and still have the staic bags and Mitel boxes

they have come from a system that has moved over to SIP and MICD

for sale in the UK only

i am open to offers

13

Mitel MiVoice Business/MCD/3300 / Re: Cisco 7940 on mcd

« on: October 11, 2010, 07:32:46 AM »

thanks for all the info

when my customer came in to look at the cisco 7940 connected to a mitel i placed a Mitel 5360 next to it and guess which they went for lol

14

Mitel MiVoice Business/MCD/3300 / Re: Phonebook lookup

« on: October 11, 2010, 07:30:51 AM »

yep

i always put the full name in the First name field

always works lol

15

Mitel MiVoice Business/MCD/3300 / Cisco 7940 on mcd

« on: September 28, 2010, 01:54:27 PM »

Hello

I have been asked to setup 10 cisco 7940 ip phones as sip phones connecting to a 4.1 mcd mitel
I have found loads of information regarding this online but all seem hard to work out

Has anyone done and do they have a the files and a step by step guide on how to do it

Thank you in advance

Glenn