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Topics - StarLog

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MiVoice Office 250/Mitel 5000 / [Q] Where to get UCA for 5200
« on: July 11, 2013, 11:02:01 PM »
We received a MAS license for the free clients, where do we get the server side software, and the client.
Also need the install docs.

2
I am looking for refurbished phones to use on our Mitel 5000 system.

We have 5312 and 5340 on the system now.

Can I expect any 53xx end-point to work?

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MiVoice Office 250/Mitel 5000 / [Q] "USE Superkey to SEND PIN"
« on: November 11, 2011, 08:46:05 PM »
I have several 5212 IP Phones  setup off property in the USA. They all work just fine. We just setup one and sent it to Japan, once it boots up, the display shows "USE Superkey to SEND PIN"
.

None of the other phones have ever shown this message. What is the cause.

The phones are 56009221A Rev A13

Model 5212  PTC 220/05/058


Is there someting from it being in Japan .vs the USA that could cause this.?


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MiVoice Office 250/Mitel 5000 / [Q] Mitel 5340 Custom Graphics
« on: November 04, 2011, 02:39:24 PM »
Has anyone setup the display to show special graphics when the phone is idle. i.e. showing the company logo or a message of the day.?


5
Mitel MiVoice Business/MCD/3300 / PRI with different area codes
« on: March 11, 2010, 12:52:30 PM »
We have our corp office in Florida, and a satellite office in N.C. and OK.
I have asked our phone carrier if we could get a single line added to the PRI with an area code from one of the remote offices.
Something like what Vonage does when you port your number.

Nuvox says no way, this is not possible, has anyone heard of this being possible. The idea is the military base employees, can only call local numbers, and calling Florida is LD.
So if we had a OK, and a N.C. number on the PRI, then this would solve the problem.

6
MiVoice Office 250/Mitel 5000 / Inter-Tel 8602 Softphone need help
« on: February 08, 2010, 08:19:38 PM »
I am told the 8602 will connect to my 5200.
I have installed on both Win7 and Win XP Pro, with the same results, I am pretty sure it is the setup on the 5200.

This is what I see in the log when I try to connect.
Code: [Select]
Starting communications subsystem.
Watching for winding modules.
Broadcasting UDP messages to find local IPRC/IPRA.
Trying to find remote IPRC/IPRA via TCP messages.
No local IPRC/IPRA responded to our broadcast.
Trying to find remote IPRC/IPRA via TCP messages.
Connection established.  Waiting for authentication...
[b]Device ID is not programmed into the remote IP card.[/b]
Could not establish a connection to Call Processing.
I have setup the end-point as a valid extension and set the MAC to 00:00:00:00:01:16 which is the extension for that device.


In the softphone I setup the normal IP addresses, and then tried the MAC of the network card locally.

Anyone have any pointers.

7
Mitel MiVoice Business/MCD/3300 / Junioer SSG5 and Mitel 5K
« on: January 22, 2010, 05:34:55 PM »
We have a Juniper SSG-5, beind it is a Mitel 5200.
I want to connect a 5340 phone at home on my Roadrunner, and expect it to call the 5K.
Has anyone done this, and does anyone have a sample config for the SSG5.

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MiVoice Office 250/Mitel 5000 / Remote phones how d they connect
« on: January 18, 2010, 07:08:06 PM »
All the phones on the 5000 system connectto the ICP just fine.

But when I leave the building and take one of the phones say a 5340 to my home.
How do I or what process is needed to setup the programming for it
to connct to the office.  Keep in mind the system goeslive on Tuesday tomorrow.

So after that, I should hav more info.

9
MiVoice Office 250/Mitel 5000 / 5000 MIBs for snmp
« on: January 18, 2010, 07:05:33 PM »
My dealer said there are no ways to monitor the 5000.

Anyone have ideas?

10
MiVoice Office 250/Mitel 5000 / 5200 installed
« on: January 15, 2010, 02:32:23 PM »
Glad to find this forum, my dealer has installed a 5200 this week, and we are to cutover on the 19th.

Had a big problem with this box and DHCP, as I have a dhcp server that has 4 scopes, each in a different vlan.
The option 43 was setup correctly, and what was happening;
vlan-1 was client pc
vlan-99 was mitel endpoints

If I had the endpoint setup and connected, it would not get a ip, just stay at dhcp discovery.
If I made the port where vlan 99 was the only vlan active it worked great, but the end-users pc was not active now on the
correct vlan.

SOooo, I took my dhcp server, and statically setup a ip on one of the extra NICs, like 192.168.99.250
then every time a endpoint wanted an ip, it worked just fine.

I am looking forward to testing with remote phones in our other offices.

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