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Mitel SX200, SX2000, and older SX platforms / SX-200 Express Messenger Config
« on: December 07, 2017, 04:00:08 PM »
Greetings!
We have been using an old sx-200 system with express messenger for years (over a decade), recently the voice mail directory was reset somehow. I've recreated the mailbox directory by hand but noticed that while the old setup allowed 3 digit extensions, the current one is only allowing 2 digit extensions. Not sure what got reset or how, but I'd like to figure out how to get back to 3 digit extensions for the mailboxes. I've looked through both the 'over the phone' admin menu and the express manager menu but cant see anything that configure this. Any help would be much appreciated!
Thanks,
Mark
We have been using an old sx-200 system with express messenger for years (over a decade), recently the voice mail directory was reset somehow. I've recreated the mailbox directory by hand but noticed that while the old setup allowed 3 digit extensions, the current one is only allowing 2 digit extensions. Not sure what got reset or how, but I'd like to figure out how to get back to 3 digit extensions for the mailboxes. I've looked through both the 'over the phone' admin menu and the express manager menu but cant see anything that configure this. Any help would be much appreciated!
Thanks,
Mark