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Mitel SX200, SX2000, and older SX platforms / Superconsole 1000 - Extension Caller ID?
« on: July 29, 2017, 08:27:39 PM »
Hello all,
It is nice to have found a resource for information on these rather archaic older Mitel systems.
On to the subject matter. I work at a hotel which uses a Mitel Superconsole 1000 for our phone system. Called ID works on the Superconsole 1000 when it is in Day Service mode, and calls are answered via the console. However, we primarily use it on Night 1 mode, and forward all calls to an extension. This extension is an AT&T cordless phone system with 2 handsets. When set up in this manner, Caller ID is never shown on the handhelds.
Assuming I know next to nothing about this system, is there a way for us to get Caller ID on these handhelds?
I can provide further details about our setup if need be.
Thanks,
baymontmike
It is nice to have found a resource for information on these rather archaic older Mitel systems.
On to the subject matter. I work at a hotel which uses a Mitel Superconsole 1000 for our phone system. Called ID works on the Superconsole 1000 when it is in Day Service mode, and calls are answered via the console. However, we primarily use it on Night 1 mode, and forward all calls to an extension. This extension is an AT&T cordless phone system with 2 handsets. When set up in this manner, Caller ID is never shown on the handhelds.
Assuming I know next to nothing about this system, is there a way for us to get Caller ID on these handhelds?
I can provide further details about our setup if need be.
Thanks,
baymontmike