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MiVoice Office 250/Mitel 5000 / SIP Trunk and IP Phone Audio

« on: September 19, 2017, 05:29:58 PM »

This is a weird one.  I have a client that I setup a demo box on location to try out our SIP trunking and demo the phone system.  Every test call we have done sounds great to us.  The client has let a few users try out the phones for outgoing calls and we have had a couple complaints only from 2 of the users saying this.  "I just got off the phone with a guy at Joe Smith and I experienced what I think was what Bob was talking about where I started to talk at the same time he was talking and it sounded like it cut him off so I couldn’t hear him."

Has anyone heard of something like this?

Any help would be much appreciated.