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Mitel MiVoice Business/MCD/3300 / Ring on internal phone before forwarding to external
« on: October 18, 2017, 09:53:27 AM »
Hi,
I'm using Mitel 3300 (Release level: 7.2 Active, software load: 13.2.0.17).
I would like to set up the call forwarding to an external number so it rings twice on the internal phone and then forwards to external.
My forward to external number works but it forwards right away, I would like to give user the possibility to pick up form the internal phone before it transfers.
Can someone please help me with that?
I'm using Mitel 3300 (Release level: 7.2 Active, software load: 13.2.0.17).
I would like to set up the call forwarding to an external number so it rings twice on the internal phone and then forwards to external.
My forward to external number works but it forwards right away, I would like to give user the possibility to pick up form the internal phone before it transfers.
Can someone please help me with that?
| Class Of Service Number | 1 |
| Comment | IP Phones |
| ACD | |
| ACD Agent Behavior on No Answer | Logout |
| ACD Agent No Answer Timer | 15 |
| ACD Make Busy on Login | No |
| ACD Silent Monitor Accept | No |
| ACD Silent Monitor Accept Monitoring Non-Prime Lines | No |
| ACD Silent Monitor Allowed | No |
| ACD Silent Monitor Notification | No |
| Follow 2nd Alternate Reroute for Recall to Busy ACD Agent | No |
| Work Timer | 0 |
| Announce | |
| Call Announce Line | No |
| Off-Hook Voice Announce Allowed | No |
| Handsfree AnswerBack Allowed | No |
| Busy Override | |
| Busy Override Security | No |
| Disable Executive Busy Override Tone | No |
| Executive Busy Override | No |
| Call Control Timer | |
| Busy Tone Timer | 30 |
| Dialing Conflict Timer | 3 |
| First Digit Timer | 15 |
| Inter Digit Timer | 10 |
| Lockout Timer | 45 |
| Call Duration | |
| Call Duration | 10 |
| Call Duration Forced Cleardown Timer | 0 |
| Enable Call Duration Limit on External Calls | No |
| Enable Call Duration Limit on Internal Calls | No |
| Call Forwarding/Rerouting | |
| Call Forward - Delay | 0 |
| Call Forward No Answer Timer | 20 |
| Call Forward Override | No |
| Call Forwarding (External Destination) | Yes |
| Call Forwarding (Internal Destination) | Yes |
| Call Forwarding Accept | Yes |
| Call Reroute after CFFM to Busy Destination | No |
| Call Forwarding Reminder Ring (CFFM and CFIAH only) | No |
| Disable Call Reroute Chaining On Diversion | No |
| Group Call Forward Follow Me Accept | No |
| Group Call Forward Follow Me Allow | No |
| Third Party Call Forward Follow Me Accept | Yes |
| Third Party Call Forward Follow Me Allow | Yes |
| Use Held Party Device for Call Re-routing | Yes |
| Call Hold | |
| Call Hold | Yes |
| Call Hold - Retrieve with Hold Key | No |
| Call Hold Remote Retrieve | Yes |
| Call Hold Timer | 180 |
| Local Music On Hold source | No |
| Music on Hold on Transfer | No |
| Use Called Party Call Hold Timer | No |
| Call Park | |
| Call Park Timer | 180 |
| Call Park-Allowed To Park | No |
| Call Pickup | |
| Allow Directed Call Pickup Of Attendant Call | No |
| Call Pickup Dialed Accept | Yes |
| Call Pickup Directed Accept | Yes |
| all Privacy | |
| Call Privacy | No |
| Calling Party Name Substitution | No |
| Name Suppression on outgoing Trunk Call | No |
| Privacy Released | No |
| Public Network Identity Provided | No |
| Call Waiting | |
| Call Waiting Swap | No |
| ONS CLASS/CLIP: Visual Call Waiting | Yes |
| Campon | |
| Auto Campon Timer | 10 |
| Campon Recall Timer | 10 |
| Direct Voice Call | |
| Direct Voice Call - Accept | No |
| Direct Voice Call - Allow | No |
| Direct Voice Call - Maximize Volume | No |
| Display | |
| After Answer Display Time | |
| Calling Name Display - Internal - ONS | Yes |
| Calling Number Display - Internal - ONS | Yes |
| Display ANI/DNIS/ISDN Calling/Called Number | No |
| Display ANI/ISDN Calling Number Only | No |
| Display Caller ID on multicall/keylines | Yes |
| Display Caller ID On Multicall/Keylines Timer | 5 |
| Display Caller ID On Single Line Displays For Forwarded Calls | No |
| Display Dialed Digits during Outgoing Calls | Yes |
| Display DNIS/Called Number Before Digit Modification | No |
| Display Held Call ID on Transfer | Yes |
| Display Transfer Destination on Recall | No |
| Hot Desk External User - Display Internal Calling ID | No |
| Maintain Ringing Party During Recall | No |
| Non-Prime Public Network Identity | No |
| Originator's Display Update In Call Forwarding/Rerouting | No |
| Suppress Delivery of Caller ID Display between Sets | No |
| Suppress Delivery of Caller ID Display between Sets - Override | No |
| Suppress Display Of Account Code Numbers | No |
| Suppress Redial Display | No |
| Fax | |
| Campon Tone Security | No |
| External Trunk Standard Ringback | No |
| Fax Capable | No |
| Return Disconnect Tone When Far End Party Clears | No |
| HCI | |
| HCI/CTI/TAPI Call Control Allowed | Yes |
| HCI/CTI/TAPI Monitor Allowed | Yes |
| Hot Desk | |
| Green BLF Lamp for Logged in Hotdesk User | No |
| Hot Desk External User - Allow Mid-Call Features | Yes |
| Hot Desk External User - Answer Confirmation | Yes |
| Hot Desk External User - Dial Tone on Call Complete | Yes |
| Hot Desk External User - Permanent Login | No |
| Hot Desk External User - Remote MWI Enable Feature Access Code | |
| Hot Desk External User - Remote MWI Disable Feature Access Code | |
| Hot Desk Login Accept | No |
| Hot Desk Remote Logout Enabled | No |
| Miscellaneous | |
| Backlighting - Enabled | Yes |
| Clear All Features Remote | No |
| Force Device Busy If Any Line In Use | No |
| Handset Volume Adjustment Saved | Yes |
| Head Set Switch Mute | No |
| Multi-Color LED Support - Disable | No |
| Phone Lock | No |
| Reseize Timer | 180 |
| Timed Reminder Allowed | Yes |
| User Inactivity Timer | 0 |
| Paging | |
| Group Page Accept | Yes |
| Group Page Allow | Yes |
| Loudspeaker Pager Equivalent Zone Override Security | No |
| Loudspeaker Pager Override | Yes |
| Pager Access All Zones | Yes |
| Pager Access Individual Zones | Yes |
| PC Port | |
| PC Port On IP Device - Disable | No |
| RAD | |
| Answer Plus Delay To Message Timer | 20 |
| Answer Plus Expected Off-hook Timer | 30 |
| Answer Plus Message Length Timer | 10 |
| Answer Plus System Reroute Timer | 0 |
| Recorded Announcement Device | No |
| Recorded Announcement Device - Advanced | No |
| Ringing | |
| Delay Ring Timer | 10 |
| No Answer Recall Timer | 17 |
| Ringing Line Select | No |
| Ringing Timer | 180 |
| SMDR | |
| SMDR External | No |
| SMDR Internal | No |
| Trunk | |
| ANI/DNIS/ISDN Number Delivery Trunk | Yes |
| DASS II OLI/TLI Provided | No |
| Public Network Access via DPNSS | No |
| Public Network To Public Network Connection Allowed | Yes |
| Public Trunk | No |
| R2 Call Progress Tone | No |
| Suppress Simulated CCM after ISDN Progress | No |
| Trunk Calling Party Identification | Yes |
| Trunk Flash Allowed | No |
| Two B-Channel Transfer Allowed | No |
| Voice Mail | |
| COV/ONS/E&M Voice Mail Port | No |
| ONS VMail-Delay Dial Tone Timer | 5 |