Topics

1

Mitel MiVoice Business/MCD/3300 / elementary Mitel 3300 ICP SC 1000 question - speed dial

« on: February 06, 2012, 11:00:49 AM »

OK so i have worked on Mitels a long time..  yet ran into something at site im on  that ive never dealt with..  being able to program a speed-call number into a 3300 Super console 1000 FIRMKEY...   

Ive always built firmkeys with func att-function-firmkeys, then pressed the firmkey till it displayed what I want  and done...
I cant for the life of me figure out how to make one a speed-call..  yet they  have it on one of their consoles..  I want to add it on another one of their consoles...

-Christopher

2

Mitel MiVoice Business/MCD/3300 / 3300 load 7.0.9.5 anyone have it?

« on: February 02, 2012, 11:46:25 AM »

I have a customer that has no backup of their system wit ha corrupt CC database..  in fact its the muti-line set key assignment form that is corrupted...   a data save bombs out on this form, and a dbms check will hang forever...

from what mitel says it is an issue with a key appearance too many places..  they claim the only way to fix is to upgrade and restore from a backup (that doesnt exist)..  they are on load 7.0.9.5, the oldest load i can get my hands on from mitel is 7.0.22.X,

im wondering is anyone has 7.0.9.5  software, I want to try and perform some surgery on this system and see if i can recover it using another system (a lab system with the proper icenses enabled)..  I just no longer have a 7.0.9.5 load software so i can make the install on my lab 3300...
-Christopher

3

Mitel MiVoice Business/MCD/3300 / 5360 Set SIP?

« on: August 04, 2010, 11:07:08 AM »

does anyone know if there are plans to support SIP on the 5360 phones? of course I didnt get any good answers when I called mitel...  they just look at the same sales literature which makes no mention of it..

and of course trying to do a mode change on the phone results in 'installer newer load' sip not available....

just thought maybe someone here would know...

-Christopher

4

Mitel MiVoice Business/MCD/3300 / is MCD the new name for the 3300 software??

« on: November 16, 2009, 02:43:54 PM »

is MCD a completely different product or is it the new name / version for the 3300 ICP software? or to run it do I need a completely different license and all in my AMC to use it?

-Christopher

5

Mitel MiVoice Business/MCD/3300 / 5540??

« on: June 01, 2009, 05:13:37 PM »

anyone have any insight on when the 5540 will be supported on the 3300? it is supported on the 200 ICP now as of 5.0....
-Christopher

6

Mitel MiVoice Business/MCD/3300 / 3300 AX Music on Hold

« on: May 12, 2009, 12:11:49 PM »

is it really the case that the Only source of MOH for the 3300 AX is the embedded audio file support? I couldve sworn that the 3300 supported ONS music sources, but perhaps thats just the 200...  and of course there is no AMB, and a quad CIM isnt supported.....

my customer has some type of automatically updated ad-driven MOH device they want to connect to their AX...  are we sunk?

-Christopher

7

Mitel MiVoice Business/MCD/3300 / clear callbacks?

« on: May 05, 2009, 03:04:08 PM »

is there any new fangled way (other than database backup and restore) to cancel stuck message waiting lights on phones? these do not respond to dialed message waiting cancel codes or clearing by console....  often they will show as callback.. other times the show feat ext just has message light on with no callback set..

mitel tech support solution is back up the DB and restore......  anyone found any other way?
-Christopher

8

Mitel MiVoice Business/MCD/3300 / SNTP supported yet?

« on: April 10, 2009, 08:34:34 AM »

I cant seem to get anyone at mitel tech support or sales support that knows when / if SNTP client / server will be supported on the 3300 system. I only have a couple customers that are running under E-manager with multiple systems..  most of the rest are running the 3300 purely for the capability of SIP telephones...

SIP telephones present a problem in and of their own which is they either must have Internet access to a Public time server or "preferrably" get it from the PBX.. (which doesnt work yet).. so I am having to keep a small embedded Linux Machine on site that does nothing but Serve time to these phones...

anyone "in close" with the developers at mitel know if this is in the works? of course i have filled out all the forms to request it (over 2 years ago when SIP first showed up in 7.1... officially in 8.0)
-Christopher

9

Mitel MiVoice Business/MCD/3300 / definitive Shell command guide?

« on: February 18, 2009, 09:24:37 AM »

it seems over the years..  mitel support along with other techs and even on this forum give out commands for specific testing / diagnostic purposes...  however most if not all of these are undocumented in the help system / tech handbook...

is there anywhere a definitive guide to all these specialized commands and what they do?

some are entered in VXworks..  others in RTC shell, plus also diagnostics info being printed on say port 2001 etc..

-Christopher