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Topics - IPInstaller

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1
Mitel Software Applications / Mitel 250 Application Suite & Azure
« on: September 24, 2018, 09:49:07 AM »
We have a customer who has Mitel Application Suite hosted in MS Azure. It works most of the time but if a disconnection happens, it takes a reboot of the Mitel 250 to restore the connection.
Does anyone have experience of this?
Many thanks.
IPI.

2
MiVoice Office 250/Mitel 5000 / Early media support
« on: May 31, 2017, 02:00:07 PM »
Hi.

Has anyone managed to get this feature working? It is only available in online view. Toggling it appears to make no difference.

Am I missing something?

Thanks.
IPI.



Sent from my iPhone using Tapatalk

3
MiVoice Office 250/Mitel 5000 / Mitel 112 DECT
« on: July 06, 2016, 08:46:39 AM »
Hello.
Has anyone installed the new Mitel 112 DECT over a VPN connection?
We have a customer moving part of their business and they want to retain the use of DECT in the remote building.
IPI.

4
Mitel Software Applications / MiCollab Client & 5000 integration
« on: April 29, 2016, 04:32:21 AM »
Hi everyone.

We have a standalone MiCollab Client server connected to our Mitel 5000, via a CT Gateway and this works fine. The problem is that when a User is added, with the required deskphone and softphones configured in their DEE destinations etc, MiCollab will not pick this up so the Mobile Softphone cannot be deployed as it does not exist in MiCollab.

Does anyone know how to force the 5000 and MiCollab to synch? Forcing PBX Node Synchronisation does not do it.

Any ideas welcome.

Many thanks.
IPI.

5
MiVoice Office 250/Mitel 5000 / User-Agent ID
« on: April 21, 2016, 06:00:08 AM »
Hello.

Does anyone know if there is a way to alter the  SIP properties of a 5000/HX to change "User-Agent: Mitel-5000-ICP-5.1.0.46" in SIP messaging?

Many thanks.
IPI.

6
Mitel Jobs and Mitel Careers / Senior MiVoice Business Engineer Required
« on: November 11, 2015, 11:46:59 AM »
I am currently recruiting for an engineer to join us as soon as possible to fill the position of a Senior MiVoice Business Engineer.

The successful applicant will be Mitel accredited on MiVB and as many applications as possible, with installation and support experience. Any Mitel HX/5000 accreditation would also be useful.

If you are interested, or know anyone who may be interested in this role and are base in London/Home Counties (North M25 would be ideal) please get in contact.

We are an established, national installer and maintainer and can offer all the normal benefits on top of a competitive package.

I hope to hear from you in due course.

IPI.

7
MiVoice Office 250/Mitel 5000 / Asterisk to Mitel 5000/HX
« on: September 23, 2015, 07:06:35 AM »
Hello.

I am trying to connect an Australia based Asterisk to a UK based 5000/HX and have got registration UK to Aus to Aus to UK registration get a 403 Forbidden, as below.

Any ideas welcome.

The SIP ID peer is 89999. The trunk group is 85000.

-01:759- 08:51 23-09 *** SIP RX [''-'85000']: REGISTER sip:[UK EXTERNAL IP] SIP/2.0
Via: SIP/2.0/UDP [AUS EXTERNAL IP]:5060;branch=z9hG4bK44b5.6a0d7635.0
To: sip:89999@[UK EXTERNAL IP]
From: <sip:89999@[UK EXTERNAL IP]>;tag=c5a5d
CSeq: 2 REGISTER
Call-ID: 2cbfb4149fa792b96fae4552160
Max-Forwards: 70
Content-Length: 0
User-Agent: OpenSIPS (1.11.3-tls (x86_64/linux))
Contact: <sip:89999@[AUS EXTERNAL IP]>;expires=300
Authorization: Digest username="89999", realm="Mitel-5000-ICP", nonce="dae0fd4e53a1d2c0b1a97f63f34307eb", uri="sip:[UK EXTERNAL IP]", opaque="Mitel-5000-ICP", qop=auth, nc=00000001, cnonce="2971926064", response="7cf5dee2f0a048ef61c9fee99ca418dc", algorithm=MD5


-01:760- 08:51 23-09 *** SIP TX [''-'']: SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP [AUS EXTERNAL IP]:5060;branch=z9hG4bK44b5.6a0d7635.0
From: <sip:89999@[UK EXTERNAL IP]>;tag=c5a5d
To: sip:89999@[UK EXTERNAL IP];tag=Mitel-5000_1625501932-912
Call-ID: 2cbfb4149fa792b96fae4552160
CSeq: 2 REGISTER
Contact: <sip:89999@[UK INTERNAL IP]:5060>
Allow: NOTIFY,REGISTER,REFER,SUBSCRIBE,INVITE,ACK,OPTIONS,CANCEL,BYE
User-Agent: Mitel-5000-ICP-6.0.11.113
Content-Length: 0

8
Mitel Software Applications / Error installing MiCollab Client
« on: August 04, 2015, 11:24:10 AM »
I inadvertently deleted my MiCollab PC client and now cannot reinstall it.

The error I get is the setup wizard ended prematurely due to an error. I assume this is something to do with entries in the register but I have tried to remove everything I can find.

Does anyone know of anything else I need to do?

Many thanks.
IPI.

9
SIP On Mitel / Mitel IP DECT connect to IP Office
« on: August 04, 2015, 11:01:50 AM »
We have an existing customer who wants to update their TDM DECT to IP, linked to their Avaya IP Office. Has anyone got this working?

I am assuming the IP DECT will register with the IP Office as SIP extensions but if anyone has done this I would be glad to hear from them.

IPI.

10
MiVoice Office 250/Mitel 5000 / Record A Call using SIP Phones
« on: July 01, 2015, 11:53:11 AM »
Hi.

I think the answer to this is no, but does anyone know a way to get Record A Call working on a SIP Phone?

Many thanks.

11
Hello.

We have a number of MiCollab Mobile Client users and are experiencing an annoying problem whereby, when on a MiCollab call a GSM call arrives on the handset, instantly putting the MiCollab call on hold with no option to ignore the etc.

We use iPhones and Samsung devices and cannot see a way to over-ride this from happening.

Anyone have any ideas?

Many thanks.

12
MiVoice Office 250/Mitel 5000 / CSM 6.1.1 Client Apps on Windows 8.1
« on: March 18, 2015, 04:58:32 AM »
Has anyone got RealViewer, Reporter Pro etc working on Windows 8.1?

The application starts but gives an error saying it cannot read the database.

13
When clicking call from a contact in MiCollab, the system doesn't prefix the number with 9, therefore dialling reception.

The Plus Dialling settings are correct on the MiCollab server.

Any ideas anyone?

Thanks.

14
Has anyone tried connecting an HX/5000 to Skype for Business or Skype Connect?


15
MiVoice Office 250/Mitel 5000 / 5000 to Axxess Networking
« on: December 18, 2014, 07:22:22 AM »
We have a 5000 networked on our LAN to an Axxess. The 5000 has SIP which is connected to a hosted platform, enabling us to dial hosted extension numbers.

I am trying to work out how to access the SIP peer from the Axxess extensions but cannot.

Any ideas?

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