Messages

1

Mitel MiVoice Business/MCD/3300 / remote e911 or emergency trunk calls

« on: January 31, 2018, 05:41:53 PM »

i have a 3300 version 7.2

i need to program e911 service for phone running off my controller at a different location, i also need to have emergency 911 call go out a specific trunk. CESID does not seem to be that specific, only for caller ID. any ideas?

2

Mitel SX200, SX2000, and older SX platforms / incoming DID programing

« on: November 07, 2017, 04:56:30 PM »

i need to program an incoming DID on an sx-200 to go directly to the main greeting, the DIDs match the extensions but i need another number to fall in, there is nothing in the digit translation table because i am receiving 4 digits from the carrier. i could create a phantom extension and put it in DND..... any ideas?

3

Mitel MiVoice Business/MCD/3300 / internal CID display

« on: May 17, 2017, 10:58:17 AM »

i have a 3300 7.0. we have several internal departments hat work kinda like a help desk, they all obviously have their own extensions but calls all come in on a shared multi-call line that is advertised. how do i make the internal outgoing caller id that advertised number.

in other words how do i program the internal caller id so that when i call someone in the next cubicle or office, instead of displaying my name and extension, the displays says "Bruce Wayne" ext "9999" or whatever i program it to say?

4

Mitel MiVoice Business/MCD/3300 / DHCP options for clustered systems

« on: September 22, 2016, 11:12:17 AM »

I have two systems that are clustered that i took over, i am trying to figure out the dhcp for the smaller system. How do you specify two servers for failover in third party windows dhcp server?

dhcp is enabled in the larger system but disabled in the smaller one. looking at the settings below can someone please explain to me what i need, what is missing and how this works?


dhcpd option 3 ip 10.255.249.1
dhcpd option 43 ascii id:ipphone.mitel.com;sw_tftp=172.16.27.18;call_srv=172.16.27.18;l2p=6;dscp=46
dhcpd option 125 ascii id:ipphone.mitel.com;sw_tftp=172.16.27.18;call_srv=172.16.27.18;l2p=6;dscp=46
dhcpd option 128 ip 172.16.27.18
dhcpd option 129 ip 172.16.27.18
dhcpd option 130 ascii MITEL_IP_PHONE
dhcpd option 132 hex 0000.0016
dhcpd option 133 hex 0000.0006

5

Mitel MiVoice Business/MCD/3300 / option 128+

« on: September 21, 2016, 03:28:30 PM »

i took over a working mitel 3300 that is having some issues. dhcp is disabled on the controller so i am trying to figure it out. when booting up the phone, under DHCP Discovery it says "Using Option 128+". i know many of the different options and what they point to, but i have never seen that option, nor any option with a number followed by a symbol. any ideas?
i have gone through different avenues trying to figure things out and i come back with weird contradictory answers. has anyone ever seen or can tell me what option 128+ is

6

Mitel MiVoice Business/MCD/3300 / Re: new 3300 cxi

« on: June 11, 2015, 03:41:57 PM »

i can clone the hard drive off another cxi and the just turn the dbms off so it wipes the database, will that work?

7

Mitel MiVoice Business/MCD/3300 / new 3300 cxi

« on: June 11, 2015, 01:54:04 PM »

I bought a 3300 cxi on ebay but it came without a hard drive or any memory. is this thing a large paperweight or can i pop in a new hard drive and get the software

8

Mitel MiVoice Business/MCD/3300 / Extensions with no incoming calls

« on: January 28, 2015, 11:18:32 AM »

I have a Mitel 3300 v5.0 using embedded voicemail. I just added licenses and phones and it seems that when I call the main number and dial those new extensions i am told "I'm sorry, the person you're trying to reach is unavailable..." in other words it goes right to voicemal without ringing. when i remove the voicemail box the phone rings. i checked ars and the first alternative is set to voicemail but the call rerouting day, night1 and night 2 are set to ring.i have other extensions that where there previously and they work fine. i tried comparing and there is no difference. i went to maintenance commands and did a locate feature ext. and there are no features on them (i was looking for DND)...... any ideas?