Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mivb to unify X8 on sip trunk - caller id issue

« on: August 09, 2021, 06:43:34 PM »

Caller ID can be setup on the actual link and that way you can set a different number format going over PRI and SIP.

2

Mitel MiVoice Business/MCD/3300 / Re: Multi-user secretary for multi-device user groups

« on: August 09, 2021, 06:38:49 PM »

Have a look through the release notes of some newer software versions. You will see that this was an issue that has been fixed.

3

Mitel MiVoice Business/MCD/3300 / Re: ACD Paths - RAD message repeat options

« on: August 19, 2020, 11:53:09 AM »

That option is available through MiCC IVR.

4

Mitel MiVoice Business/MCD/3300 / Re: Ex Controller command

« on: July 05, 2020, 06:00:00 AM »

I guess changing the EX part IP address to one that can't be reached on the network could do the trick.

5

Mitel MiVoice Business/MCD/3300 / Re: Ring Group Overflow

« on: July 07, 2016, 05:50:33 AM »

What is set as the overflow destination? Are the trunks configured to reach that endpoint.

6

Mitel MiVoice Business/MCD/3300 / Re: SDS - Removing a Data-Sharing Element

« on: May 28, 2016, 02:57:49 PM »

You should do a reinstall after all these steps. There are settings that stay behind. A system that has already been part of a cluster can't join an other. This has been made easier from release 7.0 onwards.

7

Mitel MiVoice Business/MCD/3300 / Re: SDS - Removing a Data-Sharing Element

« on: May 26, 2016, 06:05:10 PM »

What is your software level?

8

Mitel MiVoice Business/MCD/3300 / Re: Mitel Embedded VM with 3rd Party PBX via SIP

« on: May 26, 2016, 06:03:51 PM »

On the SIP Peer profile. On the Tab Call Routing you should set the option Private SIP Trunk to YES. Calls over that connection will ring like an internal call.

9

Mitel MiVoice Business/MCD/3300 / Re: Mitel Embedded VM with 3rd Party PBX via SIP

« on: May 25, 2016, 04:04:58 PM »

Don't think that this will work as MB can only be added to a known DN. If this can be setup then tha SIP connection must be set to Private mode.(internal used connection)

10

Mitel MiVoice Business/MCD/3300 / Re: Can I hang up on folks?

« on: May 20, 2016, 03:36:07 PM »

RAD will function without a risk when it is setup within a Voice Huntgroup. It will play once and disconnect without collecting any digits.   

11

Mitel MiVoice Business/MCD/3300 / Re: Intro/Basic training on 3300

« on: May 20, 2016, 03:32:48 PM »

I would advise to use subjects from the Mitel MCD system administration course. That way you can make a simplified course guide. (hope you do have the original)   

12

Mitel MiVoice Business/MCD/3300 / Re: calling number doesn't ring to phone

« on: May 11, 2016, 05:48:12 PM »

Thetre is a COS setting that will change a double short external ring signal in to a single internal ring signal.

13

Mitel MiVoice Business/MCD/3300 / Re: Problem moving from MXe Server to ISS

« on: May 11, 2016, 05:43:06 PM »

So The migrate/change is not from MXe Server to ISS but from MXe to ISS. Indeed you need to remove all analoge and digital connections and remove or make less Voice Mail channels as vMCD and possibly ISS can't handle the amount that you got in your MXe.
As to the IP addresses of the machine that is no issue from i believe version 6 onwards. The only thing you need to change after the system is up is the ICP/Xnet IP address for to local system and on the other systems.
The answer that this is not possible is weard as they sell/sold an upgrade part from MXe to ISS

14

Mitel MiVoice Business/MCD/3300 / Re: Display caller ID on Call forwarding - Follow me

« on: May 09, 2016, 06:31:39 PM »

This option was introduced at software version 6.0. For Single Line sets to show the original caller ID instead of the Forwarded party ID.

15

Mitel MiVoice Business/MCD/3300 / Re: Problem moving from MXe Server to ISS

« on: May 09, 2016, 06:24:56 PM »

Yes, I've done this a few times. There is no difference between MXe server and ISS server. The only part that can go wrong is that the ISS is not licenced correctly or the dimensions are wrong. (you checked that the backup is correct)