Messages

1

MiVoice Office 250/Mitel 5000 / Re: Dynamic Extension Express disables UCA account?

« on: August 05, 2015, 08:08:04 AM »

Thank you so much TE, this will save me many more hours of research.  Not the answer I wanted, but you rock non-the-less!

I'll look for other solutions, which at this point may just be them using Unified Messaging.  Thanks again for your time!
-Bryan

2

MiVoice Office 250/Mitel 5000 / Re: Dynamic Extension Express disables UCA account?

« on: August 04, 2015, 04:34:41 PM »

Thanks for your help TE!

We have never used DEE before so this is all new to me.  We have a mailbox that is shared by a group of 3 employees.  I need to have this mailbox light up the VM light on all 3 phones when a VM is left.  I found this link as well as another that explained using DEE:

http://community.spiceworks.com/topic/458268-program-voicemail-box-as-phone-key-mitel-5000

However after I created the phantom extension and added the 3 extensions to the "Associated Destinations", their Mitel UCA accounts completely disappeared.  It may have been a UCA sync that triggered it, but I'm not 100% sure on that.  Does that provide you with the information you wanted?  If not, let me know what else you need.
Thanks again, I appreciate your time,
-Bryan

3

MiVoice Office 250/Mitel 5000 / Dynamic Extension Express disables UCA account?

« on: August 04, 2015, 02:16:20 PM »

Hello everyone,
So we just started using DEE in order to light up voicemail indicator lights on multiple phones (3 to be exact).  So I've created a phantom phone and added the 3 extensions to the "Associated Destinations" as Desk, Desk 2 and Home IP.  This works in regard to lighting up all 3 VM indicator lights, however it kills their Unified Communicator Advanced account on my Mitel MAS.  Anyone know why or how to fix?
Thanks!
-Bryan

4

Mitel Software Applications / Re: No Calendar Integration option!

« on: August 29, 2012, 07:46:24 AM »

And jmurray is the winner!   Thank you so much for your response.  This absolutely fixed our issue.  Thanks again!
-Bryan

5

Mitel Software Applications / Re: No Calendar Integration option!

« on: August 17, 2012, 08:25:02 AM »

I'm running UCA 5.0.27.0.
Am unable to determine if that has SP1 or not.  This is a brand new Mitel 5000, so I'm hoping that I have the latest UCA!   

6

Mitel Software Applications / Re: No Calendar Integration option!

« on: August 16, 2012, 11:52:00 AM »

Thanks for the reply Ralph, unless you are talking about a different folder, the one I was told was this one:   c:\Users\<username>\AppData\Roaming\Mitel
...which I've tried deleting to no avail.
Thanks!
-Bryan

7

Mitel Software Applications / Re: No Calendar Integration option!

« on: August 16, 2012, 08:42:29 AM »

Martyn:   Office 2010 and I'm also 64-bit.   For one of these two reasons I don't have an "Import Contacts" either!

SO...I just tried completely uninstalling (while also deleting c:\Users\<username>\AppData\Roaming\Mitel) and upon the re-install, it STILL DID NOT ask me to enable/disable calendar integration.   There has to be a registry entry somewhere on this.   Anyone?
Thanks,
-Bryan

8

Mitel Software Applications / Re: No Calendar Integration option!

« on: August 15, 2012, 10:05:13 AM »

Bump.   Anyone else have an easy way to fix this (without a complete uninstall/reinstall)?

9

Mitel Software Applications / Re: No Calendar Integration option!

« on: August 10, 2012, 03:27:10 PM »

Smarbar,
Thanks for your response, it's appreciated.  Unfortunately, this didn't work.   I ran through the Add/remove and then a "change", but when the Mitel client then launched, it didn't run through the wizard again.  If I run the wizard manually off of the Mitel button, it skips right over step 3 which is the one that allows you to click Exchange Calendar Integration.

I've also tried deleting the c:\Users\<username>\AppData\Roaming\Mitel.   This allows the wizard to run again after launching UCA, but again, it skips step 3.  I've searched for a registry entry with no luck as well.  There has to be a setting somewhere on my PC that can be changed to get this back.

Anyone else?
-Bryan

10

Mitel Software Applications / No Calendar Integration option!

« on: August 10, 2012, 08:41:02 AM »

So we are just now rolling out the Mitel UCA to our organization.  However if you run the install, which runs the setup wizard within UCA and don't check the Calendar Integration checkbox, you can't go back and turn this feature on!   It is supposed to be located under "Configuration", "Calendar Integration".  But I have no such option under Configuration.
Help!