Messages

1

Introduction and Announcements / Hello from Oregon/Washington

« on: Yesterday at 11:54:46 PM »

Glad to join the forum!
Looking forward!
esoare

2

MiVoice Office 250/Mitel 5000 / Mitel 250 - Adminstration Training and Plugins

« on: Yesterday at 11:51:34 PM »

Hi There!
I'm a longtime member on tek - tips esoare.
But was trying to get help and learn the Mitel MiVoice 250 product line, and joined this forum!

Long story short.
'97 started telecom with Nortel, been doing all sorts of stuff.
Recently decided to help a client with MAC/Service on 12 MiVoice 250 sites, till they get replaced.

These are the requests I have gotten so far

Voicemail Password Resets
Reset a T1/PRI (currently they reboot the whole system when the carrier goes down, doesn't auto restore)
Swap Extensions
Change Incoming DID to go to correct extension.
Add new Analog Conference Phone


The old maintenance tech's company doesn't do it anymore, and he is too busy with his regular job to handle these sites.
He was kind enough to provide me with the admin password, but I don't have all the plugins for the sites (some I have, but others not so much.) He is hard to pin down, guessing ton of overtime and life in general.

I would Loooove to know more about the Following:

Software, and how plugins work
Basic Administrative Training CD's or Manuals
About 4 hours of remote training on the basics of administration, where a Mitel Engineer can provide training, and answer questions.

Currently, starting to deploy some computers out at the sites.

Any interest in helping out?
Manuals/Links?

Thanks in advance!
esoare

p.s. the remote training, would be compensated of course! (hope that's ok to request that type of assistence here...if not, admin's please don't ban me)
p.p.s. I know it's probably bad manners to get an account, and be so "needy"... sorry.