Messages

1

Introduction and Announcements / MUG Events - Maximize Your MUG Membership

« on: October 31, 2024, 12:23:46 PM »

Join this session to gain insights on how to maximize your MUG membership.  Discover why so many of your peers utilize this exclusive access to Mitel resources, product demos, trainings, product updates and networking.

Webinar:  Maximize Your MUG Membership: Resources at Your Fingertips
When: Thursday, November 14 at 10am CST / 4pm UTC

REGISTER:  https://mitelusergroup.org/events/mugmembershipoct2024/

2

Introduction and Announcements / MUG Events - North America Chapter & UK/Ireland Chapter

« on: October 15, 2024, 01:08:29 PM »

Join in for a day of networking, learning and collaboration.  Hear from Mitel leaders on product portfolio updates, participate in product education and training, and connect with industry colleagues to share challenges and successes.

Upcoming complimentary events scheduled with the MUG North America Chapter and the MUG UK/Ireland Chapter:

UK/Ireland Chapter Event
Tuesday, November 12, 2024
9:30 - 16:00 GMT (UTC)
Myo St. Paul's, One New Change, London
Learn more and register here: https://mitelusergroup.org/nl/events/ukirelandchapterevent2024/

North America Chapter Event
Friday, November 22, 2024
9:30 am - 4:00 pm Eastern
Baltimore City War Memorial, Baltimore, Maryland
Learn more and register here: https://mitelusergroup.org/events/nachapterevent_baltimore_2024/

These events showcase MUG's ongoing commitment to fostering member engagement and offering valuable opportunities to connect, gain insights, and explore the latest trends in communications and technology.

3

Introduction and Announcements / MUG Events - MiContact Center Business & Mitel Interaction Recording

« on: October 09, 2024, 04:53:19 PM »

MUG Webinar: What' New in MiContact Center Business and Mitel Interaction Recording
When: Tuesday, October 22, 2024 at 10am CDT / 3pm UTC

REGISTER: https://mitelusergroup.org/events/miraiinsightsmitel/

Key Takeaways:
- Learn about the latest features introduced in MiCC Business 10.2 and MIR 7.3
- Introducing MIR Insights AI
- Engage with Mitel's thought leaders

4

Introduction and Announcements / MUG Events - Live Technical Q & A Session with Mitel

« on: September 12, 2024, 01:25:31 PM »

WEBINAR: Live Technical Q & A Session with Mitel
WHEN: Thursday, September 19 at 10am CDT / 3pm UTC

Connect directly with Mitel's leading Global Sales Engineering team!  Join MUG for this exclusive members-only Q & A session, where you can ask your most pressing questions and gain valuable insights.  To ensure your key topics are covered, submit your questions in advance through the registration page.  You'll also have the opportunity to ask questions live during the session.

REGISTER:  https://mitelusergroup.org/events/livetechnicalqa/

If you are not a current Mitel User Group member, join today!  Membership is complimentary and full of valuable benefits.
https://mitelusergroup.org/

5

Introduction and Announcements / Re: MUG Events - MiCollab Application

« on: September 04, 2024, 03:12:02 PM »

Hi - yes all MUG webinars are recorded and available to current MUG members in the Media Hub.  (It may take a few days post webinar for the recording to be available.)

If you aren't a current member, please join to gain access to the archived webinars and so much more.

https://mitelusergroup.org/education-and-training/

Thanks for your interest.

6

Introduction and Announcements / MUG Events - MiCollab Application

« on: September 03, 2024, 02:31:34 PM »

Training: MiCollab Application
When: Tuesday, September 10, 2024 at 10AM CDT / 3PM UTC

Join MUG for a focused training on MiVoice Business and MiCollab integration, where you'll learn to use the Mitel Integrated Configuration Wizard for seamless installation. Don’t miss this chance to gain valuable insights and tips from a Mitel Technical Instructor on setting up and managing your integrated system.

Key Takeaways:
•   Benefits of MiVoice Business and MiCollab integration
•   Step-by-step guide of the Mitel Integrated Configuration Wizard
•   Tips for a smooth installation process
•   Best practices for managing your integrated system

https://mitelusergroup.org/events/training_micollabapplication/

7

Introduction and Announcements / MUG Events - Navigate Mitel's Training Landscape

« on: August 08, 2024, 12:16:09 PM »

Mitel User Group (MUG) is excited to introduce its newest offering: a comprehensive collection of Mitel-led training courses, curated exclusively for MUG members by Mitel's training team at no cost to you.  These courses cover MiCollab, MiVoice Business, MiVoice Connect, NuPoint, Openscape, and more.  Access Training Hub:  https://mitelusergroup.org/education-and-training/

To learn more about maximizing this valuable resource, join our webinar on August 26th, where we will provide an overview of this new MUG Training Hub, details on training certification, and additional tools designed specifically for Mitel end-users.

Webinar Title: Navigate Mitel's Training Landscape: NEW Training Access, Certification, and More
Date/Time: Monday, August 26, 2024 at 10AM CDT / 3PM UTC
REGISTER NOW:  https://mitelusergroup.org/events/freetrainingcourses/

8

Introduction and Announcements / Re: MUG Events - North America Chapter Event - Hershey, PA

« on: August 07, 2024, 05:29:41 PM »

Thanks for your interest!  MUG plans to continue to add more events for 2025.  Please watch the MUG event calendar for details.
https://mitelusergroup.org/upcoming-mug-events/

9

Introduction and Announcements / MUG Events - North America Chapter Event - Hershey, PA

« on: August 07, 2024, 10:41:28 AM »

Mitel User Group (MUG) is excited to announce the formation of the new North America Chapter. Chapter membership is simple and automatic (based upon location), fostering connections through local engagement.

The MUG North America Chapter will be hosting a complimentary event for MUG members in Hershey, Pennsylvania. Join us for a day of networking, learning, and collaboration. Hear from Mitel leaders on product portfolio updates, participate in product education and training, and connect with industry colleagues to share challenges and successes.

While there is no registration fee, we do request that you RSVP. The deadline to RSVP is Tuesday, September 10th.

Learn more and RSVP here: https://mitelusergroup.org/events/hersheypachapterevent/

10

Mitel MiVoice Business/MCD/3300 / MUG Webinar: MiVoice MX-ONE 7.6 and MiCollab 9.8

« on: November 20, 2023, 04:35:42 PM »

Join to hear the latest updates in MiVoice MX-One, a complete world-class UCC solution that supports enterprises from 500 to 500,000+ users in multiple countries, and MiCollab 9.8 audio conferencing, video conferencing, and collaboration all in one application updates. Learn more about the latest MiVoice MX-ONE 7.6 release that is available in December and the surrounding applications such as InAttend and CMG that will be released mid-January.

Register Now: https://mitelusergroup.org/events/mx-oneandmicollab/

11

Mitel MiVoice Business/MCD/3300 / MUG Webinar

« on: October 30, 2023, 01:42:29 PM »

Thursday, November 2, 2023 at 10:00 AM CT / 4:00 PM UTC+1

In this session, Mitel contact center experts will share all of the exciting new features and capabilities that were launched in MiContact Center Business 10.0, including:

https://mitelusergroup.org/events/miccbusiness/